Operations | Monitoring | ITSM | DevOps | Cloud

You’re going to run into network issues during normal operations—in part because so many kinds of errors can cause noticeable problems in your network. Identifying the root cause of each issue is critical and to do so successfully, you want to make sure you have the right network troubleshooting solutions in your arsenal before wading in. This helps ensure you have a clear understanding of the scope of the problem before you attempt any network troubleshooting steps.

Traditional systems monitoring solutions poll various counters (typically simple network management protocol [SNMP]), pull in data and react to it. If an issue requiring attention is found, an event is triggered—perhaps an email to an administrator or the firing of an alert. The admin subsequently responds as needed. This centralized pull approach is resource-intensive. Due to the pull nature of the requests, it results in data gaps and data that may not be granular enough.

At Catchpoint, our mission is to provide customers with actionable data that will help them reduce MTTR and maintain a positive digital experience. We measure "from where the users are" to ensure the data reflects real end-user experience. As someone that's part of the Catchpoint on-call chain, this is extremely important to me. I do not want to be woken up at 2 AM because a server is misbehaving, only to find out that the application failed over gracefully and no users were impacted.

After weeks of rewriting the core aspect of Icinga for Windows – executing checks – we are happy to announce version 1.5.0 today. Why we changed the check handling? We are glad you asked and happy to share the new features!

Cerner Corp. is a supplier of healthcare information technology systems, services, and devices. The company, with $5.7 billion in annual revenue, empowers people and communities to engage in their own care. A key aspect of the business is surfacing data to enable their clients to make informed decisions about their healthcare. The 29,000 Cerner employees in 30 countries are on a mission to shape the healthcare of tomorrow.

Since 2010, it has been Sumo Logic’s mission to democratize machine data. Naturally, we tend to focus on the outcomes: reliable and secure applications and systems that are the engines of successful modern businesses. But to drive these outcomes, and before the spotlight-hogging analytics kick in, algorithms require data. And this is where the magic starts! Sensu has been working on championing a monitoring as code approach to building observability pipelines for a decade now.

I am excited to announce that Sensu has entered into an agreement to be acquired by Sumo Logic (Nasdaq: SUMO), the pioneer in continuous intelligence. The acquisition will complement Sensu’s observability strategy by providing customers with a mature and comprehensive Observability Suite including log management, observability data platform, analytics, visualizations, and more.

Digital experience has existed for a while now. We have now begun to scratch the surface to measure it. So that calls for Digital Experience Monitoring (DEM). DEM extends Application Performance Monitoring (APM) and Network Performance Management (NPM) to view and optimize application performance issues from the end-user perspective.

Windows event logs and event triggers are an important part of Windows server monitoring. With the addition Event Viewer feature, Windows made it possible for server administrators to create custom tasks for certain events. This would be the so-called event trigger, and it could be a script or an email notification. This feature is highly important in terms of security and proactively dealing with issues with the server.