Operations | Monitoring | ITSM | DevOps | Cloud

Troubleshooting SD-WAN with Kentik Journeys AI

Discover how Kentik Journeys simplifies SD-WAN troubleshooting with the power of AI. In this video, we walk through identifying and resolving a network issue impacting a business application using a Postgres database. See how Kentik's conversational interface streamlines iterative network analysis, offering real-time insights into traffic patterns, device metrics, and routing behaviors. Learn how Kentik Journeys empowers teams to diagnose root causes quickly and collaborate effectively.

Open Source vs. Proprietary LLMs

Large Language Models (LLMs) are now essential to modern artificial intelligence (AI), enabling machines to understand and generate human language. Their impact is evident across various industries, with estimates suggesting that by 2025, 750 million apps will integrate LLMs. From enhancing customer service with intelligent chatbots to advancing medical research, LLMs are driving efficiency in business operations.

Connectivity and Cloud: Navigating AI's Blind Spots in 2025

Mike Hoy, CTO, Pulsant looks ahead to the next 12 months, identifying some of the challenges organisations are likely to face in delivering AI projects, and highlighting the importance of a resilient, connected infrastructure in meeting these. As AI proofs of concept evolve over the next 12–18 months, they will lay the groundwork for advances in technology.

Walking the Talk: How We're Engaging in Responsible AI Practices at Zebra

After my last post about responsible AI practices, some people rightfully inquired about Zebra’s practices. So, I thought it would be best to answer these questions publicly. The first thing I want to stress is that our underlying Code of Conduct, company policies, and departmental procedures provide the foundation for everything we do at Zebra.

Enhancing Alerts with AI: Leveraging Amazon Bedrock and LLM's for Graylog

In this talk, we’ll explore the cutting-edge work InfusionPoints has done to process and enrich alerts from Graylog using Amazon Bedrock and advanced Large Language Models (LLMs) from Amazon Titan and Anthropic. Discover how we’ve harnessed the power of AI to elevate the accuracy, relevance, and actionable insights of our security alerts, transforming how we respond to potential threats.

Lessons from Building an AI Copilot

Artificial intelligence is reshaping industries at an unprecedented pace. AI has found its way into almost every vertical, from writing code to diagnosing illnesses, promising efficiency and innovation. The idea of an AI Copilot—a tool that acts as your assistant to tackle complex tasks—is particularly exciting. In our space, observability, the possibilities seemed endless. We asked ourselves how AI could simplify troubleshooting in microservices.

Summarizing SRE/Ops Podcasts Using an LLM

There are plenty of good SRE/Ops related podcasts out there. I follow a few of them and listen to episodes whose titles sound interesting. The problem with podcasts is that some episodes focus on one topic, and other episodes deal with a host of topics. In between there is filler and things that are not relevant to the topic but are necessary to carry on a conversation. Spending 30-60 minutes listening to podcasts is not always a great use of time.