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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

10 Best Live Call Routing Software for Incident Management

I curated a list of the 10 best Live Call Routing software for incident management. To compare them, I created a checklist of essential features. I then read their documentation to see how they stacks up against my checklist. And finally, I encapsulated the results in three tables: If you are new to live call routing, I’ve included a section that covers the basics for you. Let’s get started! Key highlights.

How To Start A FinOps Career: Roles, Skills, Jobs, And Growth Paths

Want to know how to get a job in FinOps? You’re not alone. FinOps careers are rapidly emerging as essential roles in tech, helping companies manage cloud costs without slowing down innovation. These roles sit at the intersection of finance, engineering, and cloud operations. FinOps roles and responsibilities are expanding fast. In this guide, you’ll learn what FinOps professionals do, how to frame your skills for the job, what certifications help, and how to grow your FinOps career over time.
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Incident Management Software for 2025: Revolutionizing Efficiency in Crisis Handling

With the growing reliance on technology and complex IT infrastructures, having a robust Incident Management software is no longer a luxury but a necessity. As we step into 2025, organizations are seeking more sophisticated, intuitive, and scalable solutions to streamline their Incident Response Workflows and ensure uninterrupted service delivery.

Netdata Overview: All You Need to Know in Under 3 Minutes

In just a few minutes, this walkthrough will show you how to unlock the full power of Netdata during your trial period. From real-time metrics to AI-powered insights, learn how to get immediate value without any guesswork. Whether you're running a Homelab or managing production systems at scale, this video will help you hit the ground running and make every minute of your trial count. Let’s turn your trial into insight, clarity, and control.

The Second Wave of Private Cloud

Over the past decade, the public cloud became the default way to run software. Its flexibility, on-demand pricing, and global reach made it the obvious choice for many teams. Startups could move fast, and enterprises could avoid long procurement cycles and complex hardware management. As teams gain more experience with cloud infrastructure, unintended consequences start to rear their costly heads. Bills grow quickly and are difficult to predict.

Rancher Live: What is Developer Advocacy?

Join us for an engaging Rancher live stream hosted by Orlin Vasilev, as we dive into the world of Developer Advocacy—what it really means, why it matters, and how it's evolving in the cloud-native space. Orlin will be joined by two powerhouse guests in the field: Jorge Castro – a community strategist and long-time open source advocate, known for his work with Kubernetes and cloud-native ecosystems. Jorge brings deep insights from years of building developer communities and bridging the gap between engineers and users.

Collecting and Visualizing Metrics in Puppet Enterprise

This walkthrough covers how to enable and leverage metrics collection in Puppet Enterprise for monitoring and troubleshooting your Puppet infrastructure. Presented by Barr Iserloth and Tony Green learn how to activate metrics logging, integrate with visualization tools like Grafana, and diagnose Puppet Server, PuppetDB, and system-level behaviors with real-time observability.

FinOps Is Not A Side Hustle

When rideshare drivers talk about a “side hustle”, they mean working a few hours on weekends to make extra cash. That’s fine for pocket money, but it’s catastrophic when the “hustle” is controlling your cloud and AI spend. Right now, too many companies run FinOps the way they run the office coffee pot: A volunteer refills it when things look empty.

SQS Vs. SNS: Choosing The Right AWS Messaging Service

Picture this. You recently shipped a new feature, and things were working smoothly — until they didn’t. Now, one service is timing out. Another is overloaded. You dig in and realize the issue is with how your systems communicate. Messages are not arriving when or where they should. Your team had set up Amazon SNS for notifications and Amazon SQS for processing tasks. But somewhere along the way, the difference between SQS vs. SNS (and how they’re wired together) got lost in translation.