5 Common Incident Severity Levels You Should Know
Incident management is more than just fixing problems—it’s about understanding their impact and knowing how to respond. That’s where incident severity levels come into play.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
This Month in Datadog: Datadog On-Call is now generally available
Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features, announcements, resources, and events. To learn more about Datadog and start a free 14-day trial, visit Cloud Monitoring as a Service | Datadog. This month, we put the Spotlight on Datadog On-Call.
Datadog On-Call #datadog #shorts
On This Month in Datadog, we’re bringing you a bonus episode to spotlight Datadog On-Call, which is now generally available. On-Call presents pages alongside relevant observability data so teams can quickly respond to incidents. Check out the link in our bio to watch the new episode.
A Plan to Achieve IT Resilience
Ensuring your organization can continue running critical services, even during unexpected challenges, requires a solid IT resilience plan. An IT resilience plan involves more than just traditional disaster recovery. It focuses on keeping vital applications, data, and business operations intact no matter what happens. In this guide, we’ll explore key components and best practices to help you establish a comprehensive plan for ongoing business continuity.
SIGNL4 Feature Walkthrough and Demo
This short video gives you a quick glance at how SIGNL4 can help you save time and money with critical mobile alerting. See the core features of SIGNL4 alerting and incident management in action.
January 2025 Product Update - Easier Onboarding, Better User Experience, and Reliability Improvements
For the last two months, we have focused on improving the onboarding experience for users so that they can get started with monitoring with minimal effort. We have also added several improvements in the backend to make the service more robust and reliable. Some of the usability improvements are driven by user feedback. Others incorporate what we would personally like to see in such a monitoring service. We have also improved the dashboard user experience.
Enhancing Your Developer Experience: New SDKs for TypeScript, Go, and Terraform and Improved API Documentation
We built FireHydrant to be the kind of platform we’d want to use as developers, giving you the same tools and flexibility we rely on every day. With over 350 publicly accessible API endpoints, we’ve always believed in giving developers the power to customize and extend our platform to meet their exact needs.
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The Evolution of Enterprise Incident Management
In today's fast-paced digital era, ensuring seamless operations is more critical than ever for enterprises. Systems are more complex, customer expectations are at an all-time high, and the margin for error has dramatically narrowed. The way organizations respond to and manage incidents has undergone a remarkable transformation. From the reactive approaches of the past to the AI-driven, proactive strategies of today, enterprise incident management has evolved to meet the challenges of a rapidly changing technological landscape.
Learnings from eight major outages of 2024 and best practices to stay prepared
While we cannot eliminate internet outages, lag, or security breaches, reflecting on the lessons learned from these events helps us cope, innovate, and implement measures to reduce how often they occur. In 2024, website and application outages had a significantly greater impact on the world than in previous years, leaving the IT community with valuable insights to consider.
How to streamline ITIL processes for incident management
Are you facing challenges with incident routing, lengthy resolution times, or inconsistent team communication? If so, the IT Infrastructure Library (ITIL) can help. It’s a proven framework that goes beyond fundamental incident management to improve IT reliability, speed up issue resolution, and enhance overall IT service delivery. ITIL processes can help you save time, resources, and headaches.