Operations | Monitoring | ITSM | DevOps | Cloud

In 2020, we started an internal project to price our data center systems to understand what they might cost to run in the AWS or Azure cloud environments. We initially used some of the online pricing tools available from these vendors, but they were slow and difficult to use in bulk. You can find the public cloud tools here: AWS and Azure. We were forced to add individual systems one at a time and pick options for each because of the nature of these tools.

As most developers know, alert-fatigue is real, and the last thing you want is another feed of notifications. Read on to learn how the new Alert Details view helps you filter out notifications for Issue Alerts you don’t care about, and how it can help you focus on the ones that do. When you get started with Sentry, you’ll likely create an Alert for every Issue.

Before we dive into the Collector, let’s cover the components that make up the OpenTelemetry project. If you missed it, our post What is OpenTelemetry gives a high level introduction to OpenTelemetry and the key components of OpenTelemetry project: The OpenTelemetry collector is optional when using a SaaS service like Scout. Even so, knowing what the Collector can do and when to use it is helpful to understand.

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context. It’s therefore critical to have proper on-call on-boarding procedures, offer continuous training sessions, and continuously improve documentation. We also need to make sure people feel safe by providing ways to reduce their stress, and make room for questions to surface all sorts of uncertainties around our operations.

K-12 and higher education institutions experienced massive changes in 2020 with the shift to online learning. New challenges arose, such as an increase in cybersecurity threats, students and staff requiring 24/7 access to their computers, and the need to update and improve infrastructure and applications IT infrastructure monitoring allows K-12 and higher education institutions to face common technology challenges both reactively and proactively.

Enterprises are getting fed-up with their existing system monitoring tools. Despite decades of investments in monitoring tools, many businesses fail to notice a problem in their digital services until a customer calls to complain about it. So, it’s no surprise that businesses are looking for better solutions, and this has sparked an increasing interest in observability, according to Gartner in its updated report, “Innovation Insight for Observability.”

I’ve been in the log data analytics space for years, and I have loved seeing the technology and methodologies change and evolve. One of my favorite changes has been the emergence of index-less solutions, and Humio has a great solution here. If you haven’t heard of Humio, you should check out their index-less log management solution for yourself (free up to 16 GB/day too).

Kubernetes 1.24 is about to be released, and it comes packed with novelties! Where do we begin? Update: Kubernetes 1.24 release date has been moved to May 3rd(from April 19th). This release brings 46 enhancements, on par with the 45 in Kubernetes 1.23, and the 56 in Kubernetes 1.22. Of those 46 enhancements, 13 are graduating to Stable, 14 are existing features that keep improving, 13 are completely new, and 6 are deprecated features.

Payment gateway outages and performance issues have a disruptive effect on your business. When customers cannot complete a transaction, it leaves them frustrated and anxious. Even if it is not an outright outage, customers are wary of a flaky payment experience. They are often reluctant to retry the transaction for fear of being charged twice. This results in abandoned purchases and lost revenue.