Operations | Monitoring | ITSM | DevOps | Cloud

HAProxy ALOHA 17.0 is now available, delivering powerful new features that improve UDP load balancing, simplify network management, and enhance performance. With this release, we’re introducing the new UDP Module and extending network management to the Data Plane API, a new API-based approach to network configuration. The Network Management CLI is enhanced with exit status codes and contextual help.

Server monitoring is the practice of continuously tracking server health, performance, and resource usage to catch issues before they cause downtime. When a server crashes, it can mean lost revenue, frustrated users, and a mad scramble to fix the problem. The right server monitoring tool helps your IT team stay ahead by providing real-time alerts and visibility into critical metrics. In this guide, we’ll break down how server monitoring works, why it matters, and what to look for in a solution.

In today’s fast-paced IT world, keeping your network rock-solid is more crucial than ever. Businesses depend on their networks to keep things running smoothly, but with all the complexity and rapid changes, risks are always lurking around the corner. Nailing network changes is key to cutting downtime, staying compliant, and keeping services up and running. By tapping into automation and smart observability, IT teams can boost efficiency and keep disruptions at bay.

Imagine you're on an important Zoom call, and suddenly, your voice starts cutting out, or your video freezes mid-sentence. Frustrating, right? One of the sneaky culprits behind this issue is outbound packet loss, when data packets leaving your network never make it to their destination. Outbound packet loss can wreak havoc on voice calls, video meetings, online gaming, and cloud apps, making everything feel laggy or unresponsive.

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

The best remote support tool is secure, user-friendly, and provides five-star customer support. IT professionals seeking software for their organization should consider pricing and licensing restrictions, and compatibility with their existing infrastructure and compliance with industry regulations. As remote work continues to rise, we expect to see the use of remote support programs expand beyond IT help desks and customer support teams.