Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Dashboard Fridays: Zendesk

This Zendesk dashboard built in SquaredUp provides an overview of the support tickets that have been raised in Zendesk, information on tickets created, against which form, what status they are in, and how many when taken by users. Tune in to learn how it was made, the challenges it solves, and our top tips for building it yourself.

ChaosSearch re:Invent 2022 | theCube

At ChaosSearch we transform customer's #AWS #S3 into a Stream-based Search+SQL hot analytic database. Hear how we work with S3 to provide the most simple, scalable and cost-efficient: All on one unified platform (S3 + Chaos = Better Together). Great to see Ed Walsh, Kevin Miller, and David Vellante on the SiliconANGLE & theCUBE at #reinvent2022!

Modern observability and security on Kubernetes with Elastic and OpenTelemetry

The structured nature of Kubernetes enables a repeatable and scalable means of deploying and managing services and applications. This has led to widespread adoption across market verticals for both on-premises and cloud deployment models. The autonomous nature of Kubernetes operation, however, demands comprehensive, fully-converged observability and security. This is uniquely possible today using the Elastic platform.

Querying Data in InfluxDB Using Flux and SQL

With the release of InfluxDB’s new storage engine for InfluxDB Cloud, InfluxDB Cloud now supports SQL. This is because the updated InfluxDB uses the Apache Arrow DataFusion project as a key building block for its query execution engine. DataFusion’s sophisticated query optimizations support near unlimited cardinality data in InfluxDB Cloud.

Jira Automation Demystified

Repetitive tasks can be time consuming. In an ideal world, automation would remove all of the grunt work when it comes to solving business problems, freeing us up to execute on more strategic decisions. Luckily, Jira has the capabilities to take a load of tasks off your hands – including tracking your issues, posts, features, and more. This blog will walk you through the options available and offer top tips on how to set this up.

Website Downtime: Cost, Impact, and Best Solutions

Given the advanced digital age we are in now, a website's uptime and availability determine the success of businesses of all shapes and sizes. There are numerous challenges that each organization must face and overcome to ensure business continuity. One of the top in this list of challenges is website downtime. Your website must always be up so visitors can access it anytime and anywhere. However, if your website is frequently down, it will be tagged as unreliable, which reflects poorly on you.

How OpenTelemetry Powers Observability @ Canva

Canva is an online design platform with a mission to empower everyone in the world to design anything and publish anywhere. To guarantee our customers have the best experience using our products, Canva engineers rely on the tools and products provided by the Observability team to measure and quantify critical application health and performance metrics. Canva’s Observability team uses OpenTelemetry components to collect, transform and export standardised telemetry data from our applications and platforms. Canva has been an early adopter of OTel using OTel SDK for tracing and the collector gateway to process and export telemetry to various tools.

Putting Customers First and Amplifying Our Core Values

Cribl places high importance on its core values of Customer First, Always; Together; Curious; Irreverent but Serious, and Transparent. We strive to embody these values every day, and a particular customer issue recently enabled us to exemplify them to that customer. Recently, the Cribl Support, Software Engineering, and Product Management teams worked together with our largest Cribl Cloud customer to resolve throughput issues that arose when integrating Cribl.Cloud with Azure Event Hubs (EH).