Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Progress Flowmon Named a Leader in the Network Detection and Response Sector for the Second Time

As a testament to its efficiency in network detection and security, Progress Flowmon emerged as a network detection and response (NDR) leader in the prestigious Quadrant Knowledge Solutions’ SPARK Matrix. The SPARK Matrix recognizes solutions that demonstrate exceptional performance, innovation and customer satisfaction through specific criteria. The report provides an overview of NDR sector and can serve as a guide for IT teams seeking to deploy an effective NDR solution.

What Are SLMs? Small Language Models, Explained

Large language models (LLMs) are AI models with billions of parameters, trained on vast amounts of data. These models are typically flexible and generalized. The volume and distribution of training data determines what kind of knowledge a large language model can demonstrate. By training these large models on a variety of information from all knowledge domains, these models can perform sufficiently well on all tasks.

How To Decide Between Hosting Your Own Status Page Versus Using a Managed One

A status page forms a key part of your incident communication strategy. When it comes to setting up a status page, you have two options: We will examine the pros and cons of each option along these dimensions: For 1, if you choose a self-managed, open-source or custom solution, it's in your control. For a managed solution, you are limited by the provider's feature set. For 2, if you choose a self-managed solution, your team is responsible for the quality of the service.

NiCE Oracle Management Pack | 5 Minutes Explainer Video

This short video will give a quick overview of the main features of the NiCE Oracle Database Management Pack, such as Discovery, Monitors, Diagnostic Tasks, Performance and Logfile Monitoring, Reporting, and, of course, Security aspects of advanced Oracle database monitoring.

How to Control Observability Costs with Grafana Cloud | Demo | Adaptive Telemetry | Loki | Profiling

In this video, Grafana Labs demonstrates how Grafana Cloud addresses the challenges of rising observability costs faced by organizations worldwide. As observability costs grow and logging architectures become increasingly resource-intensive, teams are forced to make difficult decisions about coverage, often leaving critical blind spots. Grafana Cloud offers a cost-effective, end-to-end observability solution that eliminates the need for compromise on efficiency or performance.

How to Maximize Customer Retention with Grafana Cloud SLOs | Demo | Alert Management | Incidents

In this video, Mark Covelo, a Solutions Engineer at Grafana Labs, demonstrates how Grafana Cloud SLO empowers organizations to improve customer retention by simplifying the adoption of Service Level Objectives (SLOs). SLOs provide critical insights into the customer experience, enabling teams to prioritize and resolve user-impacting issues effectively.

How MSPs Can Leverage AI to Increase Efficiencies and Increase Margins

The Managed Service Provider (MSP) industry is highly competitive. The growing demand for IT management and support has led to a proliferation of MSPs, ranging from small to established providers. This saturation intensifies pressure on profit margins and heightens expectations for delivering faster, more efficient services. With many MSPs competing for business, companies must find ways to differentiate themselves to attract and retain clients. At ScienceLogic, we know that AI holds the key to success.

12 Days of Christmas Updates | RECAP

Day 1 We've added a filter called “host” to Real User Monitoring that separates events by URL, letting you compare performance and user experience across your websites. Day 2 Now you can delete all source maps from previous builds with a single API call. Day 3 Our Azure DevOps integration now supports multiple projects, so you can keep your source code and work items in different projects!