Operations | Monitoring | ITSM | DevOps | Cloud

How High-Risk Payment Processing Actually Works - And Why Acquiring Architecture Decides Who Survives

A telehealth operator in Austin received a routine email from Stripe on a Tuesday afternoon. By Wednesday morning, $340,000 in settled funds was frozen under a 180-day hold, and the merchant's account had been terminated. No appeal process was offered. The business had processed cleanly for eleven months. What changed was not the merchant's behavior - it was Stripe's internal portfolio review, triggered by rising chargeback ratios across its telehealth sub-merchant pool.

How AI Can Help Identify Business Investment Opportunities

Artificial intelligence is quickly moving from a futuristic concept to a practical tool for modern business. For entrepreneurs and investors, AI offers a powerful way to cut through the noise and identify genuine investment opportunities. Instead of relying solely on intuition and manual research, you can now use AI to analyze complex data sets, predict market shifts, and pinpoint ventures with the highest potential for success.

Explaining Complex Technical Concepts with Animated Video: A Guide for Engineering Teams

Some technical concepts resist documentation. A request flowing through a distributed system, a rollback cascading across services, a consensus protocol reaching agreement - these are motion, and a static diagram freezes exactly the part that's hard to grasp. Engineering teams increasingly reach for animated video to close that gap, especially for onboarding and system explanation. But animation is easy to do badly and expensive to maintain. This guide covers where it actually helps, how to produce it, and when to leave the concept in text.

Five worthy reads: Brains or bots-are we forgetting how to think?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we are exploring how prolonged dependence on AI could influence human beings' neural pathways, cognitive habits, and the behavioral changes that follows. As children, many of us would have watched the juggler at a circus in amazement. One ball became two, then three, and several more since it was a cumulative act.

How to use Grafana Assistant with the AWS CloudWatch data source

Grafana Assistant meets AWS CloudWatch! In this video, Staff Software Engineer Ivana Huckova shows how to use Grafana Assistant, the AI agent built into Grafana Cloud, with the Amazon CloudWatch data source. Watch her query CloudWatch metrics and logs in plain language, build dashboards in seconds, and troubleshoot AWS resources — no query syntax required.

New AI Features in Playwright (Live-Webinar)

An AI agent that can't open a browser is just guessing. Stefan from Checkly shows how giving AI coding agents a real browser via Playwright enables reliable end-to-end test generation and debugging, closing the quality gap created by faster, AI-driven shipping. The session compares Playwright MCP vs the Playwright CLI for agent workflows, showing that thanks to MCP spec changes, lazy tool loading, and skills, the two are now effectively just different interfaces to the same tool, with no real token advantage either way.

Cortex | Tabular Views Now in Public Beta

The World Cup is down to the final two, and so is Cortex's Coming Home Dashboard. In this Feature Friday, VP of Strategic Initiatives & Marketing Cristina Buenahora walks through an update on the Coming Home Dashboard she and Edward Spencer built a month ago, and the product update behind it. What she covers: Whether you're tracking brackets or tracking engineering maturity, the view's the same. Reach out to your CSM to try it.

AI-Powered Ransomware Is Here: How Agentic AI Is Changing Cybersecurity

AI-powered ransomware is becoming a reality. Researchers recently demonstrated autonomous AI agents that can scout networks, steal credentials, and accelerate ransomware attacks. In this 60-second Zero Ticket Minute, learn what this means for cybersecurity, IT operations, and the future of agentic AI. Can AI also help stop these attacks? Watch to find out.