Your xMatters Schedule on iOS Devices - xMatters Support
Join Chris Patch, xMatters’ Senior eLearning Specialist, as he teaches you how to view and modify your schedule in the xMatters app on iOS devices.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
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Using Predictive Analytics Capability to Resolve Critical Incidents
CloudFabrix solution provides a holistic approach for enterprises to implement proactive operations with the objective of eliminating/reducing critical incidents and improving customer satisfaction. The solution primarily relies on applying regression/forecasting models on any time-series data to detect and forecast anomalies. One of the unique features of the solution is the ability to convert unstructured data such as logs/incidents/alerts into time-series data to be used for running prediction models.
Growing pains: the IT Ops maturity model
Modern IT Ops environments have many moving parts that need to work together well, yet are evolving at different speeds. This gap in maturity creates many problems. In this CTO Perspective, Jason Walker, Chief Customer Officer at BigPanda, discusses why IT Ops teams should prioritize maintaining a common maturity across all their IT operations, and how best to do that.
Deploying to production in <5m with our hosted container builder
Fast build times are great, which is why we aim for less than 5m between merging a PR and getting it into production. Not only is waiting on builds a waste of developer time — and an annoying concentration breaker — the speed at which you can deploy new changes has an impact on your shipping velocity. Put simply, you can ship faster and with more confidence when deploying a follow-up fix is a simple, quick change.
Training Intelligent Alert Grouping
Complex incidents are both exhausting and commonplace. In this case, incidents that I am referring to as “complex” are incidents that involve multiple, disparate, notifications in your alert management platform. Perhaps these incidents are logically separated because the underlying systems or services were seen as less coupled than they turned out to be in reality.
Fail-Safe Digital Scheduler for On-Call Management
In this video, we discuss how OnPage's advanced, fail-proof digital schedules enable organizations to distribute workload evenly among scheduled, On-Call team members. The OnPage scheduler starts out "FULL" and schedules are created on top of it. This guarantees that a notification is delivered reliably, even when a slot is left empty on the scheduler. The scheduler reverts to the default group order and the entire group is notified, ensuring continuous coverage across your organization.
Viewing Your Contacts on Android - xMatters Support
Join Chris Patch, xMatters’ Senior eLearning Specialist, as he navigates you through the “My Contacts” section of the xMatters app for Android devices.
Tis The Season: Protect Your Availability During The Holidays
Deck the halls! It's time for the annual holiday Code Freeze, that festive time of year when businesses impose a precautionary halt to code changes and Operations should be quiet. But before you kick up your feet, make sure that demand doesn’t lead to availability embarrassments. After all, retail experts suggest that we’re in for another online-heavy holiday shopping season, so businesses need to brace for increased digital traffic...with little tolerance for failure.
How to Use Status Page to Deliver Bad News to Customers
In this article, we’re exploring how status pages can help you deliver bad news to customers in a “good way,” starting with the psychology of news delivery and how you can use this knowledge for future incidents.
Partner Integration on Twitch: Lacework
Lacework delivers complete #security and #compliance for the cloud. While the cloud enables enterprises to automatically scale workloads, deploy faster, and build freely, it also makes it increasingly difficult to: maintain visibility, remain compliant, stay free from known vulnerabilities, and track activity in both host workloads and ephemeral infrastructure within their environments. Integrate Lacework with PagerDuty to route Lacework Events to responders on your team. Manage and resolve configuration issues, behavioral anomalies, and compliance requirements in a timely manner across your cloud infrastructure.