The recovery playbook every IT team needs to get ahead of downtime
Most downtime doesn't come from problems your team can't solve. It comes from problems they've already solved sitting in a runbook or a text file, waiting for someone to run the fix manually. The fix is documented, and the steps are proven, yet the recovery still takes 40 minutes because a human has to log in and type it out. Workflow automation exists specifically to close that gap: The fix runs the moment the alert is triggered, not when someone sees it.