goliath technologies

Penn National Insurance improves its remote worker end user experience with Goliath

Penn National Insurance needed to adapt to its growing remote workforce and deliver a seamless user experience to increase employee satisfaction, performance and productivity. In response, the IT team rolled out its virtual workspace initiative, proving to be one of its most challenging IT projects.

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The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops.

goliath technologies

Goliath Technologies Delivers Unmatched Troubleshooting Capabilities in New Release

Whilst Citrix Synergy 2019 was in full-flow in Atlanta, GA, Goliath Technologies were also keeping busy with the 11.7.8 release of Goliath Performance Monitor, which adds several features that were in demand by many customers. I’ve had the chance to review this latest release, and wanted to touch on some of the features that are new to version 11.7.8, as well as cover ground on some of the features and capabilities already existing in the product today.

How eG Enterprise Helps Citrix Customers: 4 Best Practices to Achieve Citrix Performance Success

With the rapid evolution of Citrix and digital workspace technologies and the advent of cloud computing, Citrix performance management has become a herculean challenge for Citrix administrators. When an end-user calls in complaining of a slow application or desktop, it is extremely tedious and time-consuming for Citrix pros to figure out why it is so and what is causing that. Troubleshooting takes hours, affecting business productivity.
goliath technologies

User Story: Epic Hospital Reduces Logon Times by 80%

The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users. The Healthcare IT team received reports from clinicians about slow logon times. This document describes how the Citrix engineer used Goliath Performance Monitor to pinpoint and troubleshoot the “Citrix is Slow” complaint and implement a fix action that permanently resolved the issue while reducing logon times by more than 80%.

goliath technologies

Why Is Troubleshooting "Citrix is Slow" So Hard?

“Citrix is slow” is one of the most common complaints Citrix admins hear on a daily basis. Somewhat ironically, Citrix itself is rarely the problem and the actual cause of the Citrix slow performance issues lies elsewhere. This can make troubleshooting “Citrix is slow” issues extraordinarily difficult to do.

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7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.