Operations | Monitoring | ITSM | DevOps | Cloud

Is your cloud infrastructure turning into a money pit? Despite the promise of scalability and cost-effectiveness, many businesses need help with efficient resource utilization, sluggish performance, and spiraling expenses in their cloud environments. Applications grinding to a halt during peak business hours or receiving a monthly bill that makes your CFO break out in a cold sweat are not situations you want to be in.

Use these ticket deflection strategies and encourage customers to find solutions to their issues on their own.

ServiceNow is a popular IT service management platform for recording, tracking, and managing a company’s enterprise-level IT processes in a single location. In addition to helping you manage your ServiceNow CMDB, Datadog also integrates with ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM), enabling you to automatically create and manage ServiceNow incidents and events from the Datadog platform.

At Ivanti, providing our customers with uninterrupted functionality and availability is important to us. So, we are pleased to announce that for the release of Android 15, our UEM products are ready for this update. That means our customers can enjoy a smooth transition to Google's latest Android release on Day Zero. This readiness for the new release is another example of how we continuously bring new functionalities to our products by working with customers and partners.

It’s hard not to speak in cliches when we talk about artificial intelligence (AI). Today, AI seems to be all around us. And whatever its cultural impact, its rapid evolution is leading to widespread adoption across industries. Much of the discourse focuses on what machine intelligence can do to enrich our lives and businesses. But less has been said about data, and how every AI system relies on it to operate.

The scarcity of qualified talent in the IT sector is especially pronounced in the area of cybersecurity. Let’s explore what makes the security pro one of the most sought-after personas in IT.

When you’re running a business that depends on customers, having an excellent service or product is not enough for success. You need to do everything you can to increase customer satisfaction to the maximum level possible. Sure, huge companies can afford to invest in sprawling marketing campaigns and detailed research and development efforts to see what their customers want. But when you’re a smaller company, you need surefire options for making your consumers more satisfied.