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The latest News and Information on IT Service Management, Service Desk and related technologies.

manageengine

Unveiling the cloud version of ManageEngine AssetExplorer, our enterprise IT asset management platform

Sep 30, 2024 By AssetExplorer In ManageEngine
We are thrilled to introduce the cloud version of our comprehensive ITAM platform, ManageEngine AssetExplorer. The on-demand version of AssetExplorer offers IT managers the essentials needed to manage the full life cycle of their IT assets, with multiple discovery methods, inventory management, usage monitoring, procurement, and reports and insights.
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almaden ai

Collective IQ ITAM - the new name for SmartCenter

Sep 30, 2024 By Almaden AI In Almaden AI
Almaden is changing the name of SmartCenter to Collective IQ ITAM to reflect its role within the Collective IQ family. Over the coming weeks, you will see the website messaging change to focus on the complementary DEX and ITAM capabilities of Collective IQ. Similarly, the branding within the ITAM solution will be updated to reflect its place in Collective IQ. The Documentation Portal will also be updated to replace SmartCenter with Collective IQ ITAM.
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Demo: Deploy by Risk

Sep 30, 2024 By Ivanti In Ivanti
Demo: Deploy by Risk Tailor your patch deployment to the key variable that matters most: the level of risk that a given vulnerability might pose. Deploy by risk and embrace proactive security, all within a cloud-native platform. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
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motadata

Six Compelling Reasons to Choose Motadata AIOps Every Day, Every Time

Sep 30, 2024 By Arpit Sharma In Motadata
Is your IT operations team falling short of diagnosing and handling complicated problems? When downtime occurs, managing alerts from numerous applications can be difficult. Every minute of downtime costs your company hundreds of dollars. It highlights a significant concern: the inability to assess and manage incidents. Failure to fix this issue can have serious ramifications. These could include extended downtime, bad customer experience, and lost income.
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solarwinds

Tool Sprawl and How to Stop It

Sep 30, 2024 By Abigail Norman In SolarWinds
Humans have always used tools to help them achieve their goals. But in the digital era, this dynamic is often reversed. Our tools now inundate us with so much attention-demanding information, it can feel like they control us. This is especially true in the IT department, where juggling a vast array of monitoring products and solutions can be a constant headache for tech professionals. Let's take a closer look at the chaos of tool sprawl and how teams can take back control of their stack.
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InvGate

IT Infrastructure Optimization: Improved Performance and Cost Savings

Sep 30, 2024 By Natalí Valle In InvGate
IT infrastructure optimization should be a top priority. It is not just about upgrading hardware or software but about ensuring that all components work together seamlessly to support business needs. Your IT infrastructure supports all your daily operations and some of your long-term strategic goals. In this article, we'll explore the key aspects of IT infrastructure optimization, discuss practical steps to improve performance, and offer tips for managing costs.
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startingpoint

Shared Inboxes Cause Inefficiency: Top 4 Reasons to Change

Sep 28, 2024 By StartingPoint In StartingPoint
Shared inboxes have become a common tool in many businesses, particularly for shared services teams, customer service departments, and internal communication hubs. At first glance, they seem like a practical solution: a single place for team members to access and manage emails. However, the reality is that shared inboxes often lead to inefficiency, miscommunication, and workflow bottlenecks. If your business is still relying on a shared inbox system, it may be time to reconsider. Here are the top four reasons why shared inboxes cause inefficiency and what you can do to boost productivity.
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Mobile Threat Defense: How to protect mobile devices against new emerging cyberthreat trends

Sep 27, 2024 By Ivanti In Ivanti
Ivanti's Alex Mercer explains all the many use cases for Ivanti's Mobile Threat Defense solutions, equipping you with proactive strategies, detection mechanisms, and response protocols to ensure robust defense against phishing threats.
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