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The latest News and Information on IT Service Management, Service Desk and related technologies.

startingpoint

How to Increase Customer Satisfaction for Your Small Company or Firm

Nov 5, 2024 By StartingPoint In StartingPoint
When you’re running a business that depends on customers, having an excellent service or product is not enough for success. You need to do everything you can to increase customer satisfaction to the maximum level possible. Sure, huge companies can afford to invest in sprawling marketing campaigns and detailed research and development efforts to see what their customers want. But when you’re a smaller company, you need surefire options for making your consumers more satisfied.
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Analytics Plus webinar: Supercharge IT operations and achieve 10x efficiency with Analytics Plus 6.0

Nov 5, 2024 By ManageEngine In ManageEngine
The modern IT landscape demands deeper insights, faster responses, and intelligent automation to stay competitive. At the core of this evolution is Analytics Plus 6.0, the latest version of ManageEngine's flagship IT analytics solution. From AI-powered contextual recommendations to complex analyses powered by no-code ML, Analytics Plus 6.0 delivers groundbreaking features that automate, optimize, and supercharge your decisions and operations at every level of IT management.
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InvGate

Top Software Asset Management Tools in 2024

Nov 5, 2024 By Ignacio Graglia In InvGate
Keeping track of software licenses, usage, and compliance has become vital for businesses of all sizes. Software Asset Management (SAM) tools play a crucial role in ensuring that organizations stay on top of their software assets and avoid overspending or non-compliance penalties. As we explore the best Software Asset Management tools available in 2024, InvGate Asset Management stands out as an efficient and comprehensive solution.
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InvGate

Manage Software Dependencies With InvGate CMDB And Asset Management

Nov 5, 2024 By Ignacio Graglia In InvGate
Let’s face it: software dependencies are a reality of modern IT environments. Every application relies on other components to work seamlessly, but keeping track of these dependencies can quickly become complex. When they’re managed well, dependencies support smooth operations and keep everything running as expected. But when left unchecked? They can lead to compatibility issues, security risks, and a lot of headaches.
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Deploy by Risk in 60 seconds

Nov 5, 2024 By Ivanti In Ivanti
Ivanti's Patch Deploy by Risk feature allows IT & Security teams to tailor their patch deployment to one of three risk profiles: Routine Maintenance, Priority Updates, and Zero-Day Response. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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Easily Connect Telnet and Web Apps to Warehouse Management System (WMS) with Ivanti Velocity

Nov 5, 2024 By Ivanti In Ivanti
Industrial Internet of Things (IIoT) Solutions Deploy transformative automation by combining data from IoT devices and mobile enterprise applications. Optimize workflows and integrate your operational tech stack on top of the Ivanti Velocity platform Developers are able to easily build powerful IIoT solutions on the Velocity platform. With Ivanti Neurons for IIoT, data gathered from connected devices and Velocity apps yield critical business insights to help measure productivity, identify bottlenecks, and get your business further on the journey to operational excellence.
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InvGate

Building a Service Catalog: Best Practices for Success

Nov 4, 2024 By Natalí Valle In InvGate
We’ve talked about the importance of service catalogs — how they provide a window into the services offered by your organization, and how this is an invaluable resource that provides users with the support they need to accomplish their tasks. However, setting up a service catalog can also be overwhelming. That's why we've put together these service catalog best practices to help you.
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InvGate

Top System Management Software For Streamlined IT Operations

Nov 4, 2024 By Ignacio Graglia In InvGate
System Management software is a powerful ally for IT teams, making complex environments more manageable, more secure, and easier to monitor. With systems and devices multiplying and growing in complexity, keeping track of them can become a monumental task. That’s where System Management software steps in – bringing order to chaos and control to IT assets. In this post, we’re diving into the top 10 System Management software for 2025.
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ivanti

Eliminate infrastructure and reduce maintenance costs by moving to the cloud

Nov 4, 2024 By Gary McAllister In Ivanti
Today, companies are constantly searching for ways to streamline operations and gain an edge. Many, though, are weighed down by the burdens and costs of on-premises IT infrastructure. That’s why some are considering the benefits of cloud migration. In this article, we’ll take a look at cloud migration benefits and how they help you save money, scale your business and improve your operations.
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