Operations | Monitoring | ITSM | DevOps | Cloud

For your team to effectively respond to incidents, you need a shared, unambiguous incident definition so you can recognize when an incident has occurred and assign the appropriate severity. Definitions of an incident differ across teams, but whatever definition you use, identifying and monitoring key service level indicators (SLIs) can help you understand when your service is operating normally—and when its performance has degraded to the point where you need to trigger an incident.

The OpsRamp Fall 2019 Release delivers comprehensive features for hybrid infrastructure management with machine learning-powered intelligent correlation and multi-cloud monitoring support. The new release also offers enhanced synthetic monitoring capabilities and a new custom integration framework for sharing data with third-party IT management tools.

Ask two developers whether SOAP (Simple Object Access Protocol) or REST (Representational State Transfer) is better for accessing web services and you’ll likely get two different answers – and maybe more. It’s a passionate debate, but the reality is that the best solution depends on the application. Let’s take a look at these two options and discuss the main pros and cons.

These days, it is quite hard to find a person who does not use the Internet. Even older people have already got a web connection for communication and mastering the most popular apps. This makes the Net such a useful tool. However, certain dangers lay under this cross-functionality that can be avoided using Virtual Private Networks or VPNs for short.

Establishing a performance budget early in the development cycle for websites and APIs is the optimum choice for keeping your websites and web services fast for all users. However, it is never too late to set a web performance budget to improve your user experience. Keeping your users in mind, a web performance budget allows you to make decisions based on your preferred page speed.

Grafana Labs has 8+ clusters in GKE running 270 nodes of various sizes, and all the hosted metrics and hosted log Grafana Cloud offerings are run on 16-core, 64-gig machines. At the recent All Systems Go! conference in Berlin, David Kaltschmidt, Director, User Experience, gave a talk about what monitoring these clusters and servers looks like at Grafana Labs and shared some best practices.

The team at Chrome has announced their plans for handling mixed content last week on their blog. We'll highlight the most important details and what the potential impact is.

When you look at an X-Ray trace for a Lambda cold start, you will see an Initialization subsegment. This subsegment represents “the function’s initialization code that is run before the handler”. This is where the runtime would resolve any dependencies, or initialize global variables. These are executed only once, so they don’t have to run on every invocation. The more dependencies you have, the longer this initialization step takes.

Digital Enterprise Journal’s (DEJ) research shows that organizations view cloud strategies as key areas for using technology to create business value. Organizations are seeing the importance of cloud deployments in each of the following areas of digital transformation - agility (71%), innovation (65%) and cost optimization (61%). The majority of cloud deployments are being conducted in a hybrid model where parts of IT services are being managed on-premises and in private and public cloud(s).