Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Integration of Enterprise Alert 9 with AzureMonitor

Our Azure Monitor connector provides seamless 2-way integration of Enterprise Alert 9 with Azure Monitor. Once added to your Enterprise Alert instance, the connector will read your Azure Monitor alerts fully automatically and trigger alert notifications, e.g. to your team members on duty. It also synchronizes the alert status from Enterprise Alert 9 to Azure Monitor so that if alerts are acknowledged or closed, this status is also updated on the according alert in Azure Monitor.

Polystream Stopped Implementing Technology and Implemented A Mindset - Customer Stories

Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!

Deliver Real-Time Alerts From Facility Management Systems

Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems. As a facility manager, staying on top of these siloed and geographically dispersed systems can be challenging.

FireHydrant May 2021 Product Updates: The summer of integrations

With 50% of the US adult population vaccinated, there’s a lot to look forward to this summer, life no longer feels like it’s on hold, and we’re fully embracing that. Get your fire hoses ready, 'cause extinguishing incidents just got easier. We’re rolling out a summer full of new integrations, product releases, events, and more.