Once the unsung heroes of the digital realm, engineers are now caught in a cycle of perpetual interruptions thanks to alerting systems that haven't kept pace with evolving needs. A constant stream of notifications has turned on-call duty into a source of frustration, stress, and poor work-life balance. In 2021, 83% percent of software engineers surveyed reported feelings of burnout from high workloads, inefficient processes, and unclear goals and targets.
Although FireHydrant has spent five years focused on what happens after your team (erg, I mean service 🙄) gets paged, the topic of alerting often comes up in discussions with our community. People are tired of paying big bucks for software that’s expensive, bloated, and hasn’t seen much innovation. Clearly, there’s a problem here – and we’re tackling it head on.