Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Bridging the Gap: Overcoming Communication Challenges Between Helpdesk, SREs, IT Teams, and Database Administrators

One area where communication breakdowns commonly occur is between helpdesk / IT teams / SREs and database administrators (DBAs), especially when troubleshooting application problems associated with databases. Smooth communication between different teams is key to resolving application performance issues efficiently and speedily. However, it is usually inappropriate for helpdesk staff to have access to the database monitoring privileges and tools used by DB administrators.

Introducing AppSignal Business Add-Ons

Introducing the alternative to expensive all-encompassing Enterprise Plans: AppSignal Business Add-ons. With our Business Add-Ons, you only need to pay for the features that matter to you, giving you the additional features your organization needs with the same freedom and flexibility all AppSignal customers enjoy. We currently have two Business Add-Ons on offer: In this blog post, we'll give you a whistle-stop tour of our new Business Add-Ons and explain how to add them to your organization's plan.

Security and Compliance Network Cyber Essentials

Best practices are key when approaching your cybersecurity and compliance strategy, any source of guidance is beneficial. The Cyber Essentials is a UK Government, industry-supported set of best practices introduced by the National Cyber Security Center (NCSC) to help organizations demonstrate operational security maturity.

How to set up on-call compensation

Once you set up an on-call team, the next step is to decide their compensation. There might be several questions in your mind right now: "How do we fairly value on-call time?" "Is it a flat rate or hourly?" and a few others. So we are here to help you set up an on-call compensation system because we know compensating people fairly lays the foundation of a healthy business. Are you still stuck on setting up an on-call team? Read this guide first: 7 steps to set up an on-call team.

Data-centric AIOps: The Next Frontier With Observability Pipelines

Data-centric AI is the new frontier in AI, where the models themselves now remain stationary while tools, techniques and engineering practices improve data quality. As Andrew Ng puts it, “Data-centric AI is the discipline of systematically engineering data to build an AI system.”

NiCE DB2 Management Pack 5.30

We are thrilled to announce the release of NiCE DB2 Management Pack version 5.30 for Microsoft System Center Operations Manager (SCOM) and Azure Monitor SCOM MI. This latest update introduces a host of exciting features and enhancements, further solidifying NiCE’s commitment to delivering cutting-edge solutions for IBM Db2 monitoring. Let’s dive into the key highlights of the NiCE DB2 Management Pack 5.30.
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It's Not Black Magic: Malware & Ransomware in Plain English

It was almost exactly 10 years ago in December 2013 that we wrote our first blog post about detecting CryptoLocker, which was the first sophisticated Ransomware attack of its kind back then. BTW, 2013 was the year of the Boston Marathon bombing, Edward Snowden leaking secret NSA information, Syrians fleeing their home country and Nelson Mandela passing away.

Apica Ascent wins Champion of the 2024 Emotional Footprint Awards in Application Performance Management

We are thrilled to announce that Apica Ascent has been honored with the prestigious Champion badge in the 2024 Application Performance Management – Emotional Footprint Awards, hosted by SoftwareReviews, a division of Info-Tech Research Group (ITRG). This accolade is a testament to our commitment to excellence and the positive impact our solutions have on users’ experiences.

Speed Test Feature Updates: Speed Test Metrics, Dashboard Widgets & Minimum Speed

Speed Tests stand as crucial tools for evaluating the health and efficiency of a network. In this article, we delve into the significance of Speed Tests, explore the enhanced features introduced by Obkio’s Network Performance Monitoring Tool, and understand the transformative impact of these updates on your network performance monitoring.