Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

What a Great Way to End 2019! IOWs, My Gartner IOCS Experience

My 2nd Gartner IOCS experience ended with a bang, just like my first one, with an amazing presentation by Jason Walker at Blizzard Entertainment (part of the $42B Activision-Blizzard gaming powerhouse) on how they use AIOps to deliver an amazing gaming experience for hundreds of millions of gamers around the world, 24×7. But before I get to that, let me share some more key takeaways from the conference.

Root Cause Analysis and the Road to Automated Remediation

No one wants to get paged in the middle of the night for an issue or failure within their infrastructure. When this does happen, IT operations engineers need to be able to quickly and confidently identify where the fire is and how to put it out to minimize negative impact. The root cause analysis (RCA) feature within LogicMonitor’s new AIOps Early Warning System makes this easier than ever.

AIOps Transforms Customer Experience in Leading Industries

Learn how AIOps is helping transform customer experience in key industries including financial services, telecommunications and retail. Sudip Datta, head of AIOps products, shares the five imperatives for a successful AIOps implementation and discusses how leading organizations are using AIOps to improve operational efficiency, improve customer experience and speed innovation.

Moogsoft User Conference 2019 Overview

Attendees at this year's inaugural Moogsoft User Conference were immersed in two full days of all things AIOps. Our goal: To help our users gain new insights, best practices, and AI and ML skills to transform their IT Operations and deliver continuous service assurance. The result? We all left invigorated with renewed enthusiasm, actionable expertise and fresh ideas to boost our collective organizations' AIOps strategies!