Operations | Monitoring | ITSM | DevOps | Cloud

From failed check to real user impact: Pairing Synthetic Monitoring and Frontend Observability in Grafana Cloud

Say you get a support escalation about a page in the app that won’t load. But when you pull up your synthetic checks, they're all green: 100% uptime, probes are passing. Something's not adding up, but which one do you trust? If you’ve run Grafana Cloud Synthetic Monitoring, you’ve been on both sides of this. Sometimes it's the ticket: real users hit a wall on the path but your checks pass cleanly. Other times, it’s the inverse.

Knowledge Graph as context for LLMs: demonstrating decisive RCA and faster production performance

On the product team here at Grafana Labs, we consider AI agents our users, too. That’s why we set out to test how well agents can debug incidents across the full stack, and how much better they perform with Grafana Cloud’s Knowledge Graph vs. using raw telemetry alone. Our early results are promising. In one real incident we replayed 16 times each way, an agent with Knowledge Graph context found the correct root cause 15 times, compared with just once using raw telemetry alone.

Meet the official UptimeRobot CLI.

Managing monitors has meant one of two things: the dashboard, or writing your own API calls. There is now a third. The official UptimeRobot CLI is live on npm, and it drives every monitor, incident, and status page in your account from the shell you already have open. It is free, open source under Apache 2.0, and works on every plan including the free one.

Grok Build Observability with OpenTelemetry

Learn how to implement end to end observability and monitoring for Grok Build, xAI's terminal coding agent, using OpenTelemetry and SigNoz. In this video, we walk through turning on Grok Build's native OpenTelemetry exporter, collecting metrics and structured session events, and visualizing everything in SigNoz to gain real time visibility into token usage, sessions and turns, tool calls and their outcomes, error categories, and startup latency. Grok Build ships its own exporter, so instrumenting it is a matter of configuration, with no library to install and no collector to run.

GitHub Copilot Monitoring & Observability with OpenTelemetry

Learn how to implement end to end monitoring and observability for GitHub Copilot Chat using OpenTelemetry and SigNoz. In this video, we walk through enabling the OpenTelemetry exporter built into the Copilot Chat extension in VS Code, collecting a trace for every agent turn, and visualizing everything in SigNoz to gain real time visibility into model calls, tool executions, token usage, prompt cache savings, latency, and failures. Copilot Chat ships its own OTLP exporter, so there is no instrumentation library to install and no collector to run.

Built-in Action Connectors in InvGate Service Management: What They Do

InvGate Service Management includes a no-code workflow builder that helps teams automate processes such as onboarding, access requests, and offboarding. Built-in Action Connectors extend those workflows beyond the platform, allowing them to retrieve information from external tools or trigger actions in them instead of stopping when another system is involved. You can keep processes moving across the tools your teams already use, reducing manual steps and keeping related actions connected.