Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

S1E3: Perfecting the change enablement process with ServiceDesk Plus - Masterclass 2022

In this episode, we'll understand the different facets of an efficient change enablement process. From automating various components to leveraging the visual workflow builder to develop effective and coordinated change workflows, see how ServiceDesk Plus helps in expertly carrying out changes.

Why IT Needs New Management Methods

Service management needs to change. The philosophies and understanding that gave way to the original concept of ITSM have been overtaken by time and perspective, rendering them outdated and leaving IT managers grasping with how to move forward. Because the various factors of work are constantly shifting (shown most clearly over the course of the last two years, but broadly true of any given period of time in tech), we need to be limber in our ways of thinking of these concepts.

Popular Hybrid Cloud Providers Compared

As enterprises begin migrating to the public cloud, it’s important to realize this movement doesn’t happen in one fell swoop. Typically, cloud migration workloads move in groups related to applications or business functions—for a large organization, this process can take years. In some cases, they may run in this hybrid cloud pattern forever, leading to management challenges.

Telework: The employer's obligations

Government measures that were put in place to limit the spread of covid-19 forced employers to change the working conditions of employees. The most common measure was the requirement to work remotely whenever possible. With the relaxation of health measures, some employers have decided to reinstate the working conditions that previously existed. Others, on the other hand, have opted for the flex office to continue to offer employees the opportunity to work from home.

4 Tips to Manage Heavy Construction Equipment Management

The construction industry is filled with lots of equipment that is essential for running daily operations. Without them, it will be a hectic task and time-consuming as well. Therefore, it is significant to keep the equipment maintained and in good shape. But how to do that because assets are kept in distinct locations and how will they get maintenance on time? This is where equipment asset management software comes into play!

Alloy Software Honored as Gold Stevie Award Winner in 2022 American Business Awards

New Jersey, April 29th, 2022 – We are happy to share that Alloy Software, a leading provider of IT Service Management and Asset Management solutions, was named the winner of a Gold Stevie® American Business Award in the IT Service Management Solution category, for the second time in a row! The judges praised Alloy Software for its impressive achievements, complimented the refreshed appearance of the new product version, and valued the remarkable good timing of added single sign-on options.

Increasing Productivity Through University Software (Leveraging Campus Management Software)

University software can help to elevate the productivity of all stakeholders. Higher education organizations are using campus management software to build a virtual environment for productivity. From team communication to student support, university management software creates a centralized virtual environment for all stakeholders at the university to thrive.