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The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti Neurons for Edge Intelligence for Our Fast-Changing Future

The demands on enterprise IT are set to grow exponentially. Edges. Many times, they represent an unknown—like the edge of space or a horizon for sea captains and pilots. And they give us mixed feelings—fear, anxiousness, direction, a sense of adventure. Most often, they represent a future state or location we are moving towards. For IT there is a new edge. The Edge of computing. The place where things and people are connecting with our networked digital world.

SCOM Connector for ServiceNow - New Features Released

Our SCOM Connector for ServiceNow will enrich your ServiceNow deployment with direct integrations with Microsoft SCOM. Our suite of solutions are fast and easy to deploy, offer seamless integration, and can be fully customized. Streamlining your ServiceNow Incidents, CIs and mapping with SCOM has never been easier, with these new features we’ve just released.

We studied how the pandemic has affected ITSM - here are the results

As the world moves towards the “new normal” on account of the pandemic, numerous adjustments and recalibrations have been made in all aspects of our lives, including the organizations we are part of. As businesses base their operations on a dispersed workforce beyond the corporate perimeter, IT teams have been the ones largely enabling this successful migration to home workspaces and further sustaining the remote network to foster productivity.

An IT Pro's Declassified School Success Guide

Class is almost in session, and this year will look very different than it did in years past. Depending on the state and district, school officials have decided to continue virtual learning or put safety plans in place for in-person learning. In any case, technology will be the backbone for successful learning in 2020. Schools’ IT departments will be integral in ensuring students and teachers have reliable devices and easy access to software applications to start and finish the year strong.

Ivanti Device and Application Control 5.2 Is Now Available

Thanks to your feedback in the User Voice portal, and our roadmap for the future of Ivanti Device and Application Control as discussed in the webinar earlier this year, we are pleased to announce the latest 5.2 release of Ivanti Device and Application Control. Hopefully by now you realize Ivanti is serious about making significant updates to the dedicated set of Ivanti products that form the Independent Business Unit. This content rich update is available for download now!

Ivanti Integrates Ivanti Neurons Platform with Splunk Security Operations Suite

We have unveiled several exciting announcements recently, from the launch of Ivanti Neurons to all of our strategic partnerships and integrations (see the details on Intel and Qualys). In fact, we have had so much content to announce that we've needed to create a whole new blog category! But this train is not slowing down any time soon.

How to use Hardware Asset Management for Recording Keeping

In the life of a hardware asset, there is only one point when we know for sure we have what we purchased: When we first receive the asset. This hardware asset scenario reminds me being a little kid and playing catch with my neighbor. I would take a new baseball out of the package and throw it over the fence to him. He would catch it and then throw it back. Sometimes he would try to trick me and throw a different ball back over the fence: an old baseball, a softball, and one time a soccer ball.

Ivanti Neurons for Discovery: The Single Source of Truth in Minutes, Not Days

Who doesn’t like a good ole’ game of “Guess how many M&Ms or marbles are in that jar”? Are you off by 20, 50, or by a couple hundred? Or maybe you’re fairly close estimating the number of spheres in a confined space. Now think about your IT assets in your organization. Are all of them accounted for? Where are they located? Take a guess. Guess again. A miss is as good as a mile.