Operations | Monitoring | ITSM | DevOps | Cloud

Today is the day! We've just published this press release announcing our brand new Ivanti Neurons platform! What it is: Ivanti Neurons is a new hyper-automation platform that empowers organizations to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Ivanti Neurons augments IT teams with automation bots that detect and resolve issues and security vulnerabilities while improving the accuracy, speed and costs of services IT delivers.

The world is changing fast, and for IT departments, demands are increasing exponentially. The challenges in today’s environment are like a tidal wave coming at organizations. There is unmanageable complexity due to the explosive growth of endpoints and IoT devices—generating and processing data all the way to the edge. Cybersecurity threats are reaching catastrophic new heights and present significant risk to companies.

The COVID-19 pandemic has brought in many changes that seemed implausible only a few months ago. The extended period of remote work coupled with ongoing business and productivity demands has really challenged organizations. The best way forward is to a well thought out strategy for the meantime as well as the preparation to return to the workplace. “The workforce has shifted work locations and work times due to the current climate.

In administrating all technology and application requirements within an organization, IT operations management (ITOM) is pretty complex, and tends to send IT admins scrambling for authentic and actionable insights across the internet. We’re taking matters into our own hands and launching our very own podcast series to provide you valuable information on ITOM, which you can choose to listen to at your leisure or on the go!

As companies prepare for the workforce to return to work, a myriad of decisions must be made. Return to work policies must encompass a full understanding of the needs and questions of its employees. The other top need is a true assessment of safety as it relates to COVID-19. How does the new place differ from one that is familiar? From the perspective of the employee, there may be sentiments of fear, uncertainty, and reluctance.

I’ve been writing about continuous cloud optimization for a while now, and recently, I’ve spoken with several organizations to understand any challenges they’re currently facing in their automation journey. Their insights would help us understand how we can improve our technology to better support them. I discovered two fundamental themes behind their challenges.