Operations | Monitoring | ITSM | DevOps | Cloud

When COVID-19 hit in the spring and schools quickly transitioned to remote learning, we saw in real-time how important IT departments in education are. It was IT’s quick thinking that helped administrators, teachers, and students continue in their learning environments. Now that the ‘20-’21 school year is ramping up, it’s important that IT leaders in education continue on the path to success and plan for the expected and unexpected.

Tuesday morning you roll out of bed, turn off your alarm, tiptoe down the stairs, retrieve your paper, flip the hallway lights on, feed the dog, and start making coffee—in five minutes. Performing this series of early-morning tasks is called chunking. Certain neurons in the brain “bookend” the habit for you, signaling the routine has started (the alarm) and ended (coffee).

Deloitte had a problem to solve. It’s the world’s largest professional services company, with 300,000 employees in 150 countries and territories around the world. The firm’s leadership recognized that as demands on its workforce increased, inconsistent approaches to service management were impeding Deloitte’s ability to consolidate and scale worldwide. Deloitte addressed this and other growth issues by adopting the Now Platform as a foundation of its digital transformation.

The theme for Ivanti this summer has been one of transformation, and in keeping with that theme, today we announced enhanced capabilities for the Ivanti Enterprise Service Management portfolio. Leveraging Ivanti Neurons, these enhancements include: The new releases give service desks greater visibility—in real time—to actionable information across their device estate to improve the accuracy, speed and efficiency of services delivered.

I miss being in a car. I really miss having someplace to go! But I’m also glad that when it’s safe to go back to our offices, I’ll have the option of commuting with Uber for Business, right from my ServiceNow Safe Workplace suite. We launched the ServiceNow Safe Workplace suite two months ago. It includes apps that help companies prepare for and facilitate a safe and effective return to their respective workplaces.

When is it time to say goodbye? For a hardware device, that question can be tough to answer. Though the device has been in the environment for several years, there is still usable life left. So why would we retire and dispose the device and spend additional money on a replacement? With the device’s lifecycle information, that answer becomes much clearer.

Are you on a conservative budget or looking to cut costs in IT? Luckily, you don’t have to look far for opportunities to save in IT. In each of the various stages of an asset life cycle, there are plenty of possible ways to save.

Following the formation of the Independent Business Unit earlier this year, we’ve been refocusing our attention on Ivanti Workspace Control. With the previous release being mainly focussed on maintenance, security, and performance improvements, this Workspace Control 2020 release will be our first major release since then. Workspace Control 2020 introduces several significant new features while also incorporating many of your User Voice requests (please continue to share with us).

The COVID-19 pandemic has forced a dramatic shift in the way all industries work, including warehouses within the supply chain. With each minute wasted—equating to a loss of revenue that many companies simply can’t afford in the current climate—productivity must be optimized. On top of this, businesses are mitigating the possibilities of staff becoming unwell and having to find last minute replacements, all while facing increased demand as online shopping continues to peak.