Why Automation Only Works When Someone Owns the Outcome
Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027. Reality, of course, has other plans. Without ownership, automation becomes a ghost story. Triggers fire. Logs fill up. Something breaks. And guess what?