Operations | Monitoring | ITSM | DevOps | Cloud

Join us for a stroll down patch memory lane! Ivanti's Chris Goettl invites an old colleague to the show -- Eric Schultze, a former software development leader at Amazon, Microsoft, and Shavlik Technologies -- to look back on the early days of Patch Tuesday and how patch management has evolved over the decades since. Join the conversation online on LinkedIn (linkedin.com/company/Ivanti) Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Understanding Risk Appetite in Organizations Risk appetite guides organizations in assessing their risk tolerance and aligning actions with risk management strategies. Frameworks like NIST CSF 2.0 aid in prioritizing risks and measuring outcomes. Organizations need to evaluate security investments against acceptable risk levels, factoring in costs of vulnerabilities. Exposure management offers a comprehensive view of risk, while internal and external influences shape risk decisions. The link between vulnerability scores and exploitability requires careful prioritization of security measures.

Evolving Maintenance Strategies for Cybersecurity Maintenance strategies now focus on selective patching and pilot group testing to address vulnerabilities. The rise in data breaches has led to the creation of multiple service level agreements (SLAs) for quick resolutions. Organizations are preparing for future SLAs to handle regular maintenance and priority updates. With frequent browser updates, there is a shift towards continuous maintenance practices, aiming for full automation in managing updates and vulnerabilities.

A critical, mandatory shift is coming to how your organization manages digital certificates. In a move recently approved by the CA/Browser Forum, the maximum lifespan for publicly trusted certificates is set to drastically reduce from the current 398 days down to 47 days by March 2029. Importantly, this isn't a distant concern—the move is said to roll out in a phased manner and includes significant intermediate steps starting as early as March 2026, by which time the certificate lifespan will come down to 200 days.

In this webinar, we explored how integrating IT Operations Management (ITOM) with your IT Service Management (ITSM) platform can elevate service delivery and operational efficiency. Key takeaways include how to: Looking for ITOM in the cloud? Site24x7 delivers powerful IT operations management and integrates seamlessly with ServiceDesk Plus Cloud—offering the same advanced features.