Operations | Monitoring | ITSM | DevOps | Cloud

Learn how to set up basic configurations, account-specific customizations, and automations to efficiently get your MSP operations up and running with ServiceDesk Plus MSP.

In the fourth episode, earn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus.

In the fourth episode, learn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus Cloud.

Navigating the Growing Challenge of CVEs in Cybersecurity Assets and known CVEs increase annually, complicating the work of security teams. Accumulating old CVEs and overwhelming data from vulnerability scans make compliance difficult. Security teams produce detailed reports for IT teams to address. While regular OS updates can fix many CVEs, delays create backlogs. Improved reporting in the Linux kernel enhances visibility but adds to the number of CVEs, highlighting the need to manage data effectively to tackle vulnerabilities.

The Evolution of Security Tools at Microsoft The development of security tools like MBSA and HF Net Check Pro addresses the need for effective network-wide security scanning. Microsoft created internal tools to manage vulnerabilities and transitioned to XML for scalability. The rise of malware threats increased the urgency for patch management, leading to the distribution of tools and best practices on CDs. This narrative highlights the shift from physical media to digital formats in update distribution.

2025 Technology at Work Report: Reshaping Flexible Work.

Ivanti's AI Incident Correlation feature ties together help desk tickets as they come in from users, helping your analysts sort through the noise and focus their remediation efforts on the right underlying issues. Learn more at: ivanti.com/ai/itsm.

For more information please visit our site at www.invgate.com