Operations | Monitoring | ITSM | DevOps | Cloud

A status page is a great way to provide a real-time overview of your services and their uptime. It can also include any planned maintenance or other important updates to your customers. Better yet, a status page can have a massive impact on your internal processes, save you significant time and money, highlight your credibility, and much more.

Another day starting up your laptop or workstation, logging into programs, and waiting for that first call to come in. As an IT help desk analyst, you love when you can solve people’s problems, but sometimes the number of calls feels overwhelming. Although each analyst tier responds to different customer or employee concerns, you all share the same basic job functions like answering calls, asking questions, and research answers.

A clean home is a clean mind. That means it’s time to audit your Uptime.com accounts and start the new year fresh. We know what you’re thinking, cleaning is tedious and boring, and you’d rather eat pie and take a nap. Yes. We understand. But we also know that cleaning up your accounts can save you from security leaks, increase your productivity, and save you the inevitable hassle of decluttering your accounts in the future. But like we said, we understand the reluctance to do it.

With every new update and feature we introduced to our open source LGTM stack this year, we have also enhanced Grafana Cloud, our hosted offering that is powered by Grafana Loki for logs, Grafana for visualization, Grafana Tempo for traces, and Grafana Mimir for metrics. With Grafana Cloud, “we have curated the open source experience into an easy-to-use, opinionated, and integrated platform,” Grafana Labs VP of Technology Tom Wilkie said in the ObservabilityCON 2022 keynote.

According to Gartner, the ITOM market is divided into “three mini-suite categories — delivery automation, experience management, and performance analysis.” With business growth becoming reliant on the success of IT operations, managing IT operations to ensure optimal performance, uninterrupted service delivery, and an exceptional user experience is critical for organizations.

Every Citrix engineer knows it is quite a burden to install, configure and update monitoring agent software on Citrix VDA machines as this requires you to create and deploy new master images every time you need to deploy a new agent version. While it requires some manual actions, the SCOM platform does natively support monitoring through agentless managed devices which you can onboard with the SCOM discovery wizard.

A new year means a new set of goals. In 2022, we set some lofty goals to help our customers achieve clarity across their modern IT infrastructure. We set out to do this by improving our log collection and analysis within LM Envision, our unified observability platform, which was announced at LogicMonitor’s Elevate user conference this summer. At the conference, we gathered feedback to understand the various ways our customers access and review log data.

NGINX is a prominent web server, reverse proxy server, and mail proxy utilized by many websites and applications to serve content to their users. One important aspect of managing a web server is logging, which refers to the process of recording information about the server's activity and performance. In NGINX, logging is done using the error_log and access_log directives. error_log directive specifies the file where NGINX should log errors.

Even though 2022 hasn’t even ended, Gartner has already charted its top technology trends for 2023. In this blog, we’ll look at how Applied Observability for networks — which Gartner lists as one of the top three trending technology topics in the “optimization” category — helps the organization translate network performance into business performance.

At Grafana Labs, we’re all about open source, and this year we took it to a whole new level. Many of you are familiar with the acronym “LGTM,” which is shorthand for “Looks good to me” and commonly used in code reviews. At Grafana Labs, LGTM has also been a guiding rubric in developing our observability stack.