Operations | Monitoring | ITSM | DevOps | Cloud

Engineering teams are burning through AI budgets with nothing to show for it — $100M across 10,000 engineers and no cost per run, no cost per outcome, just a number that keeps climbing. When it runs dry, your infrastructure upgrade gets cut. Harness ties every AI token to the outcome it created: cost per run, cost per resolved ticket, and anomaly detection before the invoice hits. One customer went from a $28,000 black box bill to $0.60 per ticket.

At hyperscale, a regional cloud outage is not merely a technical disruption—for Samsung Account, which serves 2.1 billion users across three global regions, it is an immediate global service crisis. Fragmented, region-siloed monitoring creates blind spots that make early detection nearly impossible, leaving SRE teams perpetually reactive rather than predictive. The path to proactive reliability requires both a philosophical shift and a foundational change in how observability data is collected, unified, and reasoned over.

In the June edition of the Kubernetes Monitoring Helm chart office hours, we discuss the version 4.1 release, the upcoming 4.2 feature release, and we discuss the deprecation of the 1.x and 2.0 versions.

They look perfect together on paper, but the reality? Not so much. What do you think of this combo?

The Aiven Platform is more than a collection of open source services for streaming, storing and analyzing data. The platform ensures that all services run reliably and securely in the clouds of your choice, are observable, and can easily be integrated with each other and with external 3rd party tools.

Before AI, developers pushed code a few times a day. Now agents are pushing it thirty times, and they’re not stopping. Aditya Jayaprakash (JP), the founder who hit a million in ARR with four people in under two years, joins our CEO, Michael Reid to break down what software looks like when agents never stop coding, why pipelines now run dozens of times a day, and how his platform absorbs customer bursts the hyperscalers can’t.

Learn how to monitor your Shopify store using the HTTPs and Transaction checks.

Check out: speedscale.com for more!

The Future of HR: Frictionless Employee Experiences This teaser explores how Ivanti extends powerful ITSM capabilities into the HR domain, creating a unified, automated, and seamless journey for every employee—from day one to their final day. Discover how to eliminate manual bottlenecks, improve data accuracy, and allow your HR team to focus on what matters most: your people. In this video, we cover the essentials of HR Service Management.

Struggling with project complexity, missed deadlines, and budget overruns? Ivanti Neurons for PPM gives you crystal clear visibility and control across your entire project portfolio — from demand management to executive dashboards. Watch this demo and discover what's possible. See how Ivanti Neurons for PPM helps IT leaders and portfolio managers unify teams, accelerate decisions, and drive smarter investments across the full project lifecycle.