Operations | Monitoring | ITSM | DevOps | Cloud

Beyond MTTR: 7 incident metrics that matter and 3 that don't

Pets.com was an online pet supply retailer founded in 1998, during the dot-com craze. In February 2000, it raised $83 million to go public based mainly on metrics like user acquisition, website traffic, and brand recognition. However, the profit margins were minimal and the marketing costs exorbitant, which led Pets.com to file for bankruptcy nine months after its IPO. The industry now recognizes these metrics as vanity metrics.

15 Tools to Monitor and Improve Off-Site SEO

Search engine optimization (SEO) is crucial for any website looking to rank well in search results. While on-site SEO focuses on optimizing your website’s content and structure, off-site SEO deals with factors outside your website that impact its search engine rankings. This article will explore various tools to help you monitor and improve your off-site SEO efforts.

The role of IT monitoring in digital transformation for Australian SMEs

The importance of visibility over the entire technology environment cannot be overstated. This ensures the health, performance, and security of the technology that organizations rely on to deliver digital services. Technology leaders in Australia’s SMEs understand and appreciate the strategic benefits of monitoring.

Grafana Labs bug bounty: What you need to know about our new partnership with Intigriti

Grafana Labs is happy to announce that we have partnered with Intigriti, a leading bug bounty platform, to expand our bug bounty program. This collaboration will enable us to work more effectively with security researchers from around the world in a scalable, sustainable way. Moving to a platform that handles initial triage will allow us to focus on valid reports and expand our scope, covering a wider range of Grafana Labs developed products and services.

User Groups: Modern RBAC For Contextual Cloud Cost Optimization

As FinOps programs scale — particularly within larger enterprise organizations — it becomes increasingly important for different roles within the organization to have access to different sets of data to make informed, proactive decisions related to their specific areas of responsibility.

10 Cloudbolt Alternatives For Optimizing Cloud Costs

CloudBolt helps optimize cloud usage by offering robust automation and cloud cost management features. Still, some organizations may find it lacks the features and integration they need. Also, its pricing structure might only be suitable for some budgets, leading businesses to consider other solutions in the market. So, what are the best Cloudbolt alternatives?

Evaluating Opsgenie Alternatives in 2024

In today’s digital age, customer expectations are at an all-time high, with demands for instant support, flawless user experiences, and constant service availability. This environment of heightened expectations pushes organizations to innovate and streamline their operations continuously. Ensuring seamless service delivery hinges on the ability to detect and resolve issues swiftly, whether they are server crashes, software bugs, or unexpected outages.

Website Availability Monitoring

Website availability refers to a website's ability to be accessible and functional for users at all times. It is typically measured by uptime percentage, which indicates the proportion of time a website is operational over a given period. High website availability ensures that users can consistently access the content, services, or products a website offers without interruptions.

Native Kubernetes cluster mesh with Calico

workloads from remote clusters As Kubernetes continues to gain traction in the cloud-native ecosystem, the need for robust, scalable, and highly available cluster deployments has become more noticeable. While a Kubernetes cluster can easily expand via additional nodes, the downside of such an approach is that you might have to spend a lot of time troubleshooting the underlying networking or managing and updating resources between clusters.