Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce that we now offer Secure Variable Storage for synthetic user journey scripting! If you have sensitive data that you wish to use in journey scripts then you can now store them in your account’s own encrypted vault. This is useful for data such as email addresses, passwords, usernames and API keys.

Today I am excited to announce we have officially shipped PagerTree 4.0! Here are the highlights: This effort has been a year and half in development and I sincerely want to thank each and every one of our customers for the constructive feedback, ideas, and countless hours on Zoom calls. Without you this journey wouldn’t be possible. We are excited to get this major release shipped, just in time for the holidays. You can check out the full details of the upgrade below.

Alloy Software released a new cumulative update to the Alloy Software ITSM/ITAM platform. This update (2022.1.1) includes quality improvements, improves stability, and resolves a number of issues reported in earlier versions. The update involves Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise.

Today, I’d like to tell you about a new community-contributed integration that connects Honeycomb to your ServiceNow workflows. My new integration reimagines what’s possible when connecting observability tools with ITSM systems. This post explains how it works and how to get started with it.

Aiven now offers OpenSearch® 2 as a managed service. Let’s take a look at how we’re bringing it to you and what the key improvements are.

Hey folks, We’re back with another feature update for all our customers! We have recently gone live with the incident watchers feature which nests within an incident details page. This blog will outline how you can access the feature, its primary functionalities and how we foresee it helping improve your incident management process. Note: This feature will be available to pro, premium and enterprise plan users only.

A new version of Rancher Desktop with a troubleshooting diagnostics feature and several other improvements has just been released!

Today we're announcing the launch of SquaredUp Cloud – a new kind of business intelligence (BI) tool – designed to help product, engineering, and IT teams easily discover and share insights from their data. Read on to find out more, or sign up for our webinar.

If you’ve had a local Grafana instance for any length of time, it’s likely dialed in just how you like it, and that’s a good thing. If you are working within Grafana Cloud, by contrast, you are using a heavily opinionated experience that our teams are building, managing, and provisioning. As a result, we serve up solutions that users can work with out of the box and can use to build their stack.

Since introducing BindPlane OP earlier this year, we’ve received a lot of feedback asking for the enterprise features you require to deploy in production. With functionality like SSO, RBAC, and Audit reporting all surfacing to the top of that list. Today we’re launching BindPlane OP Enterprise in beta, which introduces support for LDAP and AD authentication. We’d love for you to try it out and let us know what you think.