The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Effective IT change management is essential for maintaining smooth operations in today’s fast-paced, agile IT environment. Given that 85%, or the vast majority, of incident-impacting alerts result from changes, optimizing your change management means improving your incident management and ensuring critical system reliability. So whether your organization uses ServiceNow for change management or is considering using ServiceNow, we’ll walk you through everything you need to know.
In a world where organizations of all industries increasingly rely on digital innovation and experiences to create differentiation in the market, it has never been more critical to ensure the integrity of their operations are safeguarded against unforeseen outages and incidents. Operational disruptions today can have a major impact on brand reputation, create negative revenue implications and impact customer loyalty.
Pagerduty is a popular Incident Management platform that helps teams respond to alerts and incidents quickly and efficiently. However, its pricing structure can be complex and expensive for scaling businesses and Incident Response teams. In this blog post, we will compare the top 9 Pagerduty alternatives in 2023, and help you to choose the best one for your needs.
We care a lot about the pace of shipping at incident.io: moving fast is a fundamental part of our company culture, and out-pacing your competition is one of the best ways we know to win. In engineering teams, one way to ship fast is to invest in tools that make your team more productive. We've become good at identifying small pains and frustrations that slow us down over time and – after surfacing them to the rest of the team – find solutions for them.
For modern enterprises aiming to innovate faster, gain efficiency, and mitigate the risk of failure, operational resilience has become a key competitive differentiator. But growing complexity, noisy systems, and siloed infrastructure have created fragility in today’s IT operations, making the task of building resilient operations increasingly challenging.