Operations | Monitoring | ITSM | DevOps | Cloud

The Evolution of Patch Management with Eric Schultze | Security Insights, Ep. 51

Join us for a stroll down patch memory lane! Ivanti's Chris Goettl invites an old colleague to the show -- Eric Schultze, a former software development leader at Amazon, Microsoft, and Shavlik Technologies -- to look back on the early days of Patch Tuesday and how patch management has evolved over the decades since. Join the conversation online on LinkedIn (linkedin.com/company/Ivanti) Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

A Leader, Once Again - Thanks to You

The demonstration of sustained excellence is ultimately more impressive and important than any individual breakthrough, though the former often go less celebrated. This week, however, Nexthink is extremely proud to celebrate that we’ve once again been named a Leader in the Gartner Magic Quadrant for Digital Employee Experience (DEX) Tools. It’s a distinction we don’t take for granted—and one we’re honored to have maintained.

Top 5 ITFM Software to Help Track, Plan, And Control IT Expenses

IT Financial Management (ITFM) software connects the dots between IT operations and financial planning, so you can make decisions based on actual usage, value, and risk. Because managing IT costs without a clear view of what’s being used — and how — isn’t just inefficient, it leads to guesswork. In this article, we’ll explain ITFM and why it matters. We’ll also walk through five ITFM tools, taking a close look at their features, pricing, and user feedback.

Understanding Risk Appetite in Organizations

Understanding Risk Appetite in Organizations Risk appetite guides organizations in assessing their risk tolerance and aligning actions with risk management strategies. Frameworks like NIST CSF 2.0 aid in prioritizing risks and measuring outcomes. Organizations need to evaluate security investments against acceptable risk levels, factoring in costs of vulnerabilities. Exposure management offers a comprehensive view of risk, while internal and external influences shape risk decisions. The link between vulnerability scores and exploitability requires careful prioritization of security measures.

5 Essential Steps to Build a Custom Asset Tracking System That Works

An asset tracking system provides visibility into asset locations, conditions, and usage, reducing loss and ensuring timely maintenance. While generic solutions exist, building a custom asset tracking system offers unique advantages, aligning precisely with specific business demands. Leveraging tools like asset tracking software and asset management software, organizations can create a system that scales with growth, enhances security, and improves cost management.

Evolving Maintenance Strategies for Cybersecurity #shorts

Evolving Maintenance Strategies for Cybersecurity Maintenance strategies now focus on selective patching and pilot group testing to address vulnerabilities. The rise in data breaches has led to the creation of multiple service level agreements (SLAs) for quick resolutions. Organizations are preparing for future SLAs to handle regular maintenance and priority updates. With frequent browser updates, there is a shift towards continuous maintenance practices, aiming for full automation in managing updates and vulnerabilities.

Prepare your organization for the mandatory 47-day certificate lifespan schedule

A critical, mandatory shift is coming to how your organization manages digital certificates. In a move recently approved by the CA/Browser Forum, the maximum lifespan for publicly trusted certificates is set to drastically reduce from the current 398 days down to 47 days by March 2029. Importantly, this isn't a distant concern—the move is said to roll out in a phased manner and includes significant intermediate steps starting as early as March 2026, by which time the certificate lifespan will come down to 200 days.

ITOM + ITSM: A unified approach to incident, asset, and change management

In this webinar, we explored how integrating IT Operations Management (ITOM) with your IT Service Management (ITSM) platform can elevate service delivery and operational efficiency. Key takeaways include how to: Looking for ITOM in the cloud? Site24x7 delivers powerful IT operations management and integrates seamlessly with ServiceDesk Plus Cloud—offering the same advanced features.

Transforming B2B Logistics: How Pod Trackers Revolutionize Asset Management

In today’s fast-paced logistics landscape, real-time asset visibility and operational efficiency are more important than ever. B2B logistics companies, dealing with thousands of moving parts—from returnable packaging assets to cargo containers—face immense challenges in tracking, maintaining, and optimizing their resources. Enter pod trackers: compact, GPS-enabled devices that provide location intelligence and status updates on assets in motion or storage.

Almaden named in 2025 Gartner Magic Quadrant for Digital Employee Experience Management tools

Almaden are proud that, for the second year in a row, Collective IQ is included as a Niche Player in the Gartner Magic Quadrant for Digital Employee Experience Management tools. Almaden Collective IQ grew from a vision to a valued commercial solution in less than 2 years. Recognition of that accomplishment by Gartner and Almaden customers is an amazing achievement for Almaden.

Will Dashboards Survive the Rise of Autonomous Analytics?

Autonomous analytics are changing everything. Don’t we all love dashboards? Those pixel playgrounds of donut charts, bar graphs, and KPI-based visuals. Well, guess what? They may not survive what comes next. Teams once hovered over them like ancient monks reading entrails, guessing what churn rates might predict or which sales region would wake up next quarter. That practice will no longer serve its purpose.
Sponsored Post

What Is AlmaKnowledge?

Almaden proudly introduces AlmaKnowledge, a powerful new feature of the Collective IQ Business Edition platform. Unlike implementations of generative AI that rely only on trained models, AlmaKnowledge is purpose-built to embody and present enterprise-specific information. It works seamlessly with the AlmaAI capabilities in Collective IQ to enhance IT decision-making by leveraging enterprise information alongside industry data used by trained generic AI models such as ChatGPT. This provides deeper, faster, and more accurate insights for IT professionals and other departments which rely on IT's insights and recommendations.

Bridging the Gap: How xMatters Aligns with ServiceNow's AI-Powered Future

Attending ServiceNow Knowledge 2025 in Las Vegas was an enlightening experience, especially for those of us invested in the xMatters platform. The conference’s emphasis on AI integration and agentic workflows provided valuable insights into how xMatters can evolve to better align with ServiceNow’s advancements. ServiceNow’s emphasis on integrating AI across enterprise workflows underscores the industry’s shift towards more autonomous and intelligent systems.

Tracking, Monitoring, and Optimizing Autonomous Pods in Real Time

The rise of autonomous technology is revolutionizing how we approach logistics, work environments, and delivery systems. Among the most exciting developments are autonomous pods—compact, smart, and mobile units capable of functioning with minimal or no human intervention. Whether deployed as last-mile delivery vehicles, remote workspaces, or mobile retail hubs, these pods are becoming integral to futuristic infrastructure.

Is Accumulated Depreciation an Asset or a Liability?

Depreciation plays a critical role in financial reporting and asset management. It helps businesses allocate the cost of an asset over its useful life, ensuring that financial statements accurately reflect the asset's declining value. One term frequently encountered in this context is accumulated depreciation. Yet, many are unclear about whether it is considered an asset or a liability.

Enterprise Asset Management Software vs. CMMS: What's the Difference?

In the world of asset-heavy industries—whether in manufacturing, healthcare, utilities, or logistics—digital solutions for asset and maintenance management are crucial. Two of the most widely adopted systems are CMMS (Computerized Maintenance Management System) and EAM (Enterprise Asset Management) software. Both platforms improve asset performance, reduce downtime, and optimize maintenance processes, but they serve different scopes and organizational needs.

How Dark Grocery Stores Are Fueling Rapid Delivery Models

In the race to deliver groceries in record time, traditional retail stores are undergoing a digital and operational transformation. At the heart of this shift are dark grocery stores—specialized facilities designed exclusively for fulfilling online orders. Unlike conventional retail outlets, these locations are not open to the public. Instead, they are optimized for speed, precision, and scalability, forming the backbone of the rapid delivery ecosystem.

Episode 21: Future of Enterprise IT Management

Join us in this episode as Aparna breaks down the evolution of Enterprise IT Management (EITM) and its role as the backbone of digital transformation. From tackling tool sprawl and FinOps to redefining CIO priorities, we explore EITM’s evolution- from “system of record” to “system of intelligence”, top IT challenges, how CIO’s can balance risk, innovation, and executive leadership all at the same time, AI integration hacks, and how organisation today and future-proof their IT and integrate quantum computing, adaptive workspaces, and verticalized AI.

What is Digital Adoption? Strategies for 2025

In today’s digital-first workplace, it’s not enough to deploy new software. You need your teams to actually use it. That’s where digital adoption comes in. Digital adoption is the process by which individuals not only learn how to use digital tools but also integrate them into their day-to-day tasks in a way that enhances performance. True digital adoption means employees are using the right features, in the right context, to complete work with minimal friction and maximum confidence.

What Is a Custom Barcode and Why Your Business Needs One

In today’s digital-first and data-driven business landscape, accuracy, efficiency, and visibility are no longer optional—they’re expected. Whether you’re managing a retail chain, healthcare facility, logistics hub, or manufacturing unit, streamlined operations often begin with the smallest yet most critical component: the barcode.

Understanding Risk Assessments and Endpoint Management #shorts

Understanding Risk Assessments and Endpoint Management Risk assessments help companies identify vulnerabilities, particularly with third-party suppliers. Many organizations misjudge their endpoint count, leading to exposure management challenges. Social management connects technical risks to business outcomes, aiding in prioritization. Traditional methods fall short, requiring actionable insights and continuous monitoring. The evolving attack surface demands new strategies, and AI integration is anticipated to enhance automation and threat detection.

How to Know When You've Outgrown Your Asset Management Solution

Managing assets, whether physical equipment, digital files, or operational resources, demands a powerful system to track, maintain, and optimize their use. An asset management solution serves as a foundation for keeping operations running smoothly, providing visibility into resource allocation and performance. However, as businesses expand, an outdated or inadequate asset management solution can hinder progress, disrupt workflows, and limit growth potential.

How Ivanti Neurons Revolutionizes Modern IT Management

Transforming Enterprise IT with Hyper-Automation The rapid changes in the world increase demands on enterprise IT, especially with the rise of remote work and cybersecurity threats. Hyper automation, driven by AI and deep learning, addresses these challenges. Enterprises focus on self-healing endpoints and proactive security, improving user experiences and service delivery. Customers experience operational efficiency gains, reduced outages and faster security updates, while automation bots support IT teams in resolving issues proactively.

Mastering Inventory Management: Strategies for Success

In today’s dynamic business environment, mastering inventory management is more than a necessity—it’s a competitive advantage. Effective inventory management not only reduces inventory costs but also boosts profitability, enhances customer satisfaction, and ensures order fulfillment runs smoothly. For small businesses and large enterprises alike, the right inventory management strategy can transform operations and improve the bottom line.

The Strategic Role of Cybersecurity in Innovation

The Strategic Role of Cybersecurity in Innovation Cybersecurity drives innovation as organizations contend with motivated bad actors like hackers and nation-states. Balancing security with employee productivity is crucial, and the costs of risk mitigation must align with long-term benefits. Visibility in security landscapes is often lacking, complicating threat assessments. Effective exposure management and understanding IoT challenges are vital. Security should evolve into a strategic partner for businesses, enhancing operational efficiency.

Improving Employee Digital Experience with Ivanti Neurons

Improving Employee Digital Experience with Ivanti Neurons Ivanti Neurons improves the digital experience for employees by quickly identifying and resolving device performance issues. A support bot monitors processes, analyzes CPU usage and interacts with employees to clarify problems. It improves application performance by adjusting priorities and informs employees of temporary measures. The bot also generates service tickets for recurring issues, improving the overall employee experience.

How AI trust and personalization are shaping CX in Latin America

Every interaction a customer has with a brand helps shape their loyalty and long-term relationship with it. As AI becomes an increasingly central part of customer experience (CX), businesses are arriving at a critical crossroads. When done right, AI has the power to deepen trust and build meaningful, lasting customer connections. But when it falls short, it can unravel hard-earned loyalty.

Analytics Plus webinar: Explore IT's first decision intelligence platform

IT landscapes are vast, widespread, and increasingly complex—demanding tools that don’t simply keep up, but lead the way. Enter Analytics Plus 6.0, a powerful upgrade designed to bring advanced AI, GenAI, and machine learning (ML) capabilities into everyday ITOps. In this session, you will learn to deploy decision intelligence for contextual recommendations that address underlying IT inefficiencies—even those that are difficult to spot.

Understanding Organizational Security Maturity Levels

Understanding Organizational Security Maturity Levels Organizations display different levels of security maturity, with level four organizations demonstrating a deeper understanding of security threats compared to level one. Increased investment in security is noted among higher maturity levels. Awareness of cyber threats and vulnerabilities is rising, prompting organizations to align their cybersecurity strategies with business goals. A holistic approach to integrating cybersecurity into daily operations is crucial for effective risk management.

Device Management and Security Enhancements

Device Management and Security Enhancements The content outlines key features in device management and security, including external intelligence integration and new restrictions for iOS and Macs. It covers default browser settings, deep link functionalities, and compliance actions for device retirement. Enhancements in single sign-on for Macs and Apple's native SSO are highlighted, along with background scripts and policy-based controls for disk management. Upcoming capabilities and future discussions on app management and Android transitions are also previewed.

4 top takeaways from Knowledge 2025

Knowledge 2025 was an event for the history books: three days of exciting keynotes, informative panels, and collaborative breakout sessions that brought together 25,000 ServiceNow customers, partners, investors, and developers. From the keynote stage to the expo floor, we showed the world how ServiceNow puts AI to work for people—in every corner of business. In addition to big announcements shared in the opening keynote, here are four top takeaways from Knowledge.

Getting started with ServiceNow dashboards

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

What is File Transfer Protocol (FTP)?

In today’s digital world, transferring data over networks is essential for businesses and individuals. File Transfer Protocol (FTP) is a standard method used to send and receive files between computers over the internet. The FTP protocol enables efficient file transfers, making it easier to share large files securely. However, ensuring data security is crucial to prevent unauthorized access. Secure FTP solutions, such as FTPS and SFTP, help protect sensitive information during transfers.

AI vs. Gen AI: Breaking Down the Key Differences for 2025

Imagine IT systems that fix themselves, customer service platforms that auto-resolve tickets, and organizations that detect and block fraud in milliseconds. This is not science fiction—it is the real-world impact of AI vs. Gen AI. While traditional AI drives automation and intelligent decision-making, Generative AI takes it further, writing reports, generating code, and crafting marketing campaigns in seconds. Together, they are transforming how industries operate in 2025.

Exciting Updates in Ivanti Neurons Dashboard Designer

Exciting Updates in Dashboard Designer Features New features in Dashboard Designer include a patch management dashboard and improved datasets for flexible charting. Enhanced fields support better analysis of device and people scores. Users can now schedule reports with flexible options and receive email notifications. Report templates have been upgraded with unique device counts and filtering for failed deployments. The audit trail is now available, offering additional events and export capabilities for in-depth analysis.

Alloy Navigator 2025 Spring Release: Highlights

See what's inside the new release of Alloy Navigator Enterprise, a leading ITSM/ITAM solution! Packed with smarter AI, seamless integrations, and game-changing new features, all designed to make your IT faster, easier, and more fun. Explore the highlights of Alloy Navigator 2025 Spring before it’s officially released!

Flexibility beyond remote vs. in-office debates, Dennis Kozak, CEO, Ivanti

How can companies balance the need for oversight and in-person collaboration with the flexibility and autonomy that many employees grew accustomed to during the pandemic? Ivanti CEO Dennis Kozak shares original research from Ivanti’s 2025 Technology at Work Report (ivanti.com/TechAtWork) to examine how company leadership needs to handle the new return-to-office pressure while still granting employees autonomy and flexibility over their work.

The cost of IT inefficiency, Sterling Parker, SVP Global Technical Support, Ivanti

What are the major challenges contributing to IT efficiency and IT spending? Sterling Parker, Ivanti Senior VP of Global Technical Support explores the major causes of IT inefficiency and IT spend revealed by the new IT research in Ivanti’s 2025 Technology at Work Report (ivanti.com/TechAtWork). With trillions invested in technology annually, it's crucial for organizational leaders and CIOs to address the major problem of wasteful IT spending caused by issues like tech sprawl, tech debt, and organizational silos.

AI Smart Search: Find and Filter Your Assets Quicker Using Natural Language!

Say goodbye to tedious manual searches and hello to effortless asset discovery. With Smart Search, you can use natural language queries to find what you need in seconds. Simply type "computers in Buenos Aires" or any other everyday phrase to get instant results. Designed specifically for IT environments, Smart Search understands and processes industry-specific terminology. Learn more about how this feature can simplify your daily operations.

Why You Can't Afford to Ignore Software Supply Chain Attacks

Ivanti’s 2025 State of Cybersecurity Report revealed that just 1 in 3 organizations feel prepared to protect themselves from software supply chain threats. With attackers increasingly targeting third-party dependencies, supply chain attacks may become a painful Achilles heel for cybersecurity if organizations continue to overlook them.

Kubernetes Monitoring in 2025: The Complete Guide to Cluster Visibility

Modern cloud-native applications rely on Kubernetes as their leading container orchestration platform. The adoption of Kubernetes in 2025 has achieved remarkable heights, making it the primary operator of vital enterprise systems across financial technology and healthcare organizations. Kubernetes environments continue to grow increasingly complex, and their dynamics are evolving, so monitoring has become an essential strategic practice.

Windows 10 Support: What You Need to Know

Windows 10 Support: What You Need to Know Windows 10 is approaching its end of support, with the final update set for October 14th. Users can access extended security updates for three years via an annual subscription, which requires a key for installation. Ivanti will also offer support for these updates, providing an add-on license for existing users. It's recommended to plan for the initial updates, which will start in November.

Enhancing Service Request Workflows with Automation for ITSM and Neurons

Enhancing Service Request Workflows with Automation, ITSM, ITAM and LOB 2025 Neuron spots integration updates improve service request workflows by enabling automation through bots. Users can now utilize a self-service UI to request software distribution by selecting devices and submitting requests. The workflow includes approvals and other steps, focusing on software distribution. A dedicated bot automates application distribution, triggered by service requests, showcasing the broader potential of automation bots.