Enterprise services management. What’s that? Isn’t it all about IT stuff? You know, IT service management (ITSM)? Same/same? Right? Well, the answer is, “No, not really.” It’s about that too, but today it’s moved well beyond its original meaning and context.
If you’re running Mattermost self-managed editions, there are configuration options and features available to improve the Mattermost user experience. Here are our top ten recommendations to make your Mattermost end users happier and more productive. Your users will thank you! Mattermost gets massively better with every release, and upgrading only takes a few minutes.
With the speed of change in artificial intelligence (AI) and big data, podcasts are an excellent way to stay up-to-date on recent developments, new innovations, and gain exposure to experts’ personal opinions, regardless if they can be proven scientifically. Great examples of the thought-provoking topics that are perfect for a podcast’s longer-form, conversational format include the road to AGI, AI ethics and safety, and the technology’s overall impact on society.
This is the first in a series of interviews with experts about reliability, incident response, and related topics. Jeff Smith has been in the technology industry for over 20 years, oscillating between management and individual contributor. Jeff currently serves as the Director of Production Operations for Centro, an advertising software company headquartered in Chicago, Illinois. Previously he served as the Manager of Site Reliability Engineering at Grubhub.
2021 is around the corner and we had such a tremendous journey this year. Like many others, at Canonical, the publisher of Ubuntu, we lived different times and maybe more than ever we saw how important it was to stay connected. Therefore, Canonical continued to innovate in the telco world and brought Ubuntu closer to it, by offering open source systems and supporting the deployment of various applications.