Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Using AI & ML to Identify Incident Causation

In this week’s podcast episode, we explore the role of AI and machine learning in incident management and response, including the benefits and potential future of these technologies. We welcome guest, Dan Buckley, Director NMS at Hughes Network Systems, who shares his experiences and insights on the subject, discussing the business value of AI and the current state of the AIOps ecosystem.

Is An APM Solution Worth The Investment?

Application performance monitoring (APM) solutions are a crucial tool for modern software companies in 2023. They offer invaluable insights into application performance, including response times, error rates, and more. But are they worth the investment? In this article, we'll dive deep into the economics of application monitoring, including the costs, benefits, and potential ROI.

The Reality of Machine Learning in Network Observability

For the last few years, the entire networking industry has focused on analytics and mining more and more information out of the network. This makes sense because of all the changes in networking over the last decade. Changes like network overlays, public cloud, applications delivered as a service, and containers mean we need to pay attention to much more diverse information out there.

The Year of the Observability Pipeline

As we begin the new year, it is customary to reflect and identify areas we can continue to grow in 2023. Whether it’s joining the local gym, starting a new diet, or taking up a new hobby, this time is always full of promise to continually improve. The same can be said for digital businesses of every size and across every vertical. Macroeconomic trends have especially made this time one of reflection for a number of organizations.

4 billion logs, 120 TB of data: How Just Eat Takeaway.com uses Grafana Cloud to scale

In 2017, Just Eat Takeaway.com (JET) was transitioning from a scrappy startup to a surging scaleup. With a global customer base and workforce, the food delivery marketplace’s front line teams needed to scale the real-time monitoring of the platform. Their initial efforts looked like “NASA’s mission control with Grafana dashboards,” said Senior Technology Manager Alex Murray.

Splunk Universal Forwarder: Tips & Resources for Universal Forwarders

Curious about Splunk® Universal Forwarders? This article will sum up what they are, why to use them and how the universal forwarder works. Importantly, we’ll point you to the very best tips, tricks and resources on using universal forwarders (and other ways) to get data into Splunk.

Microsoft Calling Plans for Teams Explained

You need ways to bring your distributed teams together. That’ll be one of the reasons that you chose Microsoft Teams. It’s a brilliant comms and collaboration platform for connecting your people. But, when it comes to classic telephony, does it stand up to the competition? Basically, yes. And here’s how. To be able to use Teams for traditional corporate telephony, businesses must link their Microsoft Phone System to a virtual PBX hosted by Microsoft in the cloud.

What Is a Column Database and When Should You Use One?

If you are working with large amounts of data that will primarily be used for analytics, a column database might be a good option. There are a lot of different options when it comes to choosing a database for your application. A common discussion seems to be the high-level SQL vs. NoSQL database argument of whether data should be stored in a relational database or in a NoSQL alternative like key-value, document or graph databases.