Event. Alert. Incident. These terms are bandied about, often interchangeably, in IT operations management. Broadly speaking, they all refer to situations where something is potentially amiss and needs to be investigated and resolved. Each of these three words does, however, have a distinct definition. Because they are used in scenarios where clear communication and timeliness are critical, it’s important to understand the differences and use them appropriately.
Virtana is proud to announce a series of new capabilities focused on empowering our customers with advanced AI-driven capabilities, enhanced user interfaces, and deeper integrations, all aimed at optimizing application and infrastructure observability. Let’s dive into these innovations and see how they revolutionize the way IT professionals interact with their environments.