The DevOps practice of continuous integration and continuous deployment (CI/CD) improves software delivery. CI/CD platforms monitor and automate the application development process ensuring a better application, faster. CI/CD pipelines build code, run tests, and deploy a production-ready version of an application that has passed all automated checks.
People make mistakes, technology breaks down, and processes aren’t infallible. But, when incidents happen, what can we do about it? What can we learn? As with all things, learning isn’t a binary action, it’s a process. And, when an incident occurs, organizations typically conduct a post-mortem analysis and generate a post-incident review to uncover what went wrong and why.