Operations | Monitoring | ITSM | DevOps | Cloud

SREs may have better long-term job prospects, but DevOps might be an easier career to pursue.

For teams that build or maintain modern applications with their end-users in mind, the acquisition of Rigor means that Splunk now offers the most comprehensive synthetic monitoring solution on the market. Rigor, now Splunk Synthetic Monitoring and Web Optimization, provides best-in-class synthetic monitoring capabilities enabling IT Ops and engineering teams to detect and respond to uptime and performance issues within incident response coordination and throughout software development lifecycles.

Site Reliability Engineers are expected to know everything that’s happening, all of the time. That’s a lot of things! To help you sift through the noise, we’ve developed a feature that lets you find accurate data about your organization on-demand. You can do this by sending custom-designed commands to FireHydrant directly from your integrated Slack account.

In a recent experiment with my colleagues, I polled them about the following: “What would they do if the lights went out as you worked at night?” Besides identifying the funny and who-you-want-in-case-of-an-emergency responses, most of my colleagues checked to see if the problem might be broader than their own home.

In buildings today, there are numerous systems that require regular maintenance or that need attention as quickly as possible if problems are detected. This applies, for example, to heating systems, air conditioning, cooling, ventilation, elevators or fire alarm systems. Modern facility management systems are able to reliably monitor such systems.

One of the key performance indicators for IT Ops is MTTR (Mean-Time-To-Resolution). MTTR essentially measures the length of your incident management lifecycle: from detection; through assignment, triage and investigation; to remediation and resolution. IT Ops teams strive to shorten their incident management lifecycle and lower their MTTR, to meet their SLAs and maintain healthy infrastructures and services. But that’s often easier said than done.

As the adoption of cloud computing continues to encourage innovation across industries, high-performing and resilient systems have become a necessity in order to keep pace with the competition and meet internal/external SLAs (service level agreements). In terms of customer expectations, a minute of downtime can mean thousands of dollars in lost opportunity and a soiled customer relationship. So what exactly is downtime?

We are excited announcing the release of the 9th generation of our alerting signature product Enterprise Alert! Release 9 contains exciting new features and improvements. Read about all the details in this blog article.