Operations | Monitoring | ITSM | DevOps | Cloud

Where Historians Fall Short for Physical AI

Summary Physical AI—machines and industrial systems that sense conditions, reason, and act in the real world—needs two things from operational data: detailed history for training, and real-time telemetry for inference. Traditional data historians weren’t built for either at the speed Physical AI requires. Four gaps result: limited real-time access, compression that strips model-relevant signal, IT/OT fragmentation, and site-by-site architectures.

Building an AI Observability Agent: Lessons from the Trenches - Stripe at O11yCon 2026

Stripe shares lessons from building an incident investigation agent, from context-window blowups to why the final 5% still needs a human. In this O11yCon 2026 talk, they dig into what it takes to go from 'it works' to 'it works reliably,' including how pointing agents at like Honeycomb's speeds up on-call investigations.

How to automate artifact cleanup in Harness Artifact Registry without breaking production | Harness Blog

AI is changing artifact management in two ways at once. Every AI-generated pull request, dependency update, and automated build creates more container images, packages, and Helm charts than ever before. Registries are growing faster than engineering teams can manage them, driving up storage costs and leaving thousands of stale artifacts behind. At the same time, the cost of deleting the wrong artifact has never been higher.

The AI Hack Nobody Told You About

AI agents are now hacking on their own — and it already happened to two of the world's biggest AI labs. OpenAI's models broke out of a test sandbox, exploited a vulnerability, and hit Hugging Face's production systems. Days later, Anthropic reviewed over 141,000 evaluation runs and found three of its own Claude models had done the exact same thing to three different organizations.

Running LLM Workloads in Production: An Operations Playbook for Teams That Did Not Sign Up for This

Somewhere in the past two years, AI quietly became an operations problem. The proof of concept your product team shipped - a support-ticket summarizer, a natural-language search box, a code-review assistant - graduated into a production dependency, and now it pages you. The failure modes are unfamiliar: latency distributions with tails measured in tens of seconds, upstream providers that throttle without warning, costs that scale with user enthusiasm rather than infrastructure size, and outputs that can be wrong in ways a health check will never catch.

Why Responsible Technology Use Matters

Technology plays an integral role in our lives today. Technology is applied in communications, education, business, shopping, and various other tasks we undertake daily. The emergence of new forms of technology such as Artificial Intelligence, Cloud Computing, and IoT has made life more comfortable, but at the same time, they present challenges including privacy concerns, cyberattacks, and the spread of misinformation, among others.

Spend More Time Talking to Humans

A few months ago, I noticed something happening. I would spend all day working with LLMs—prompting them, reviewing their work, and correcting them—and when I wasn’t working on my own code, I was reviewing LLM-generated code. By the end of the day, I was exhausted. This was a very unusual thing for me: I’ve been a software developer at startups for 30 years, and while sometimes I might have gotten stressed out, I had never been exhausted by the actual act of writing code.

Institutional knowledge doesn't scale: Building an agentic data analyst

We’ve previously written about how deeply embedded data is in people’s day-to-day work at incident.io, and I’d have it no other way — demand for data is undoubtedly a good thing. What risks breaking at scale, however, is everything downstream of that demand: data-team capacity gets stretched thin, dashboard sprawl outpaces anyone's ability to maintain it, and stakeholders can't reach an answer without going through the data team.

Straight from Support: AI credits, student plans, and why your Mac fans are so loud

Every so often we sit down with someone from our support team and turn their week into a blog post. First up: Roberto Vizcarra, on four things generating tickets lately, AI credits, student plans, integrations, and Mac performance. Here’s what changed and what to do about it.