Operations | Monitoring | ITSM | DevOps | Cloud

Kintsugi puts sales tax compliance on autopilot for 7,300 companies selling into 110 countries, and its tax engine sits inside other companies' checkouts. The answer has to arrive before the shopper finishes paying. "Typically, a customer's expectation is that we are returning the sales tax estimate on the invoice within 100 milliseconds." The cost of missing is not abstract: "For every minute that our sales tax API, if it ever goes down, our customers are not able to collect roughly $4 million in sales tax that they should be collecting.".

As infrastructure gets more complex, with workloads spread across clouds, regions, and providers, every hop your data takes between them adds up. Where do these costs actually come from? Has your team ever traced a surprise bill back to data movement? With Megaport, cloud egress costs are minimized by routing data privately between providers, avoiding the higher transfer rates associated with public internet routing.