Operations | Monitoring | ITSM | DevOps | Cloud

With support for Atlassian Server products ending in February 2024, many of you are likely evaluating or planning your migration to Bitbucket Cloud. To help you navigate the migration process, we've put together a list of frequently asked questions that we hear from customers. Each section below has several resource links to help you learn more and start planning your migration.

With more than 7,000 customers and double the number of employees ServiceNow had four years ago, our digital technology (formerly IT) operations team faced increased demand for compute, storage, and bandwidth. At the same time, we had to maintain tight security controls. We embrace a three-zero strategy: zero unplanned outages, zero physical footprint, and zero user-reported incidents.

Edgardo Peregrino is a freelance software developer, writer, maker and IT technician. For six years now, I’ve been a passionate maker with a focus on robotics. Recently, I entered the world of cloud native computing, which has allowed me to integrate maker projects with open source tools such as Grafana, Prometheus, and Jaeger.

You have a file and you need to send it. Email is the obvious choice, but it's sensitive and you know nothing sent via email is 100% secure. What are your options? You could load the file to a password-protected USB and mail it physically, fax it perhaps, or, the best choice, find an encrypted file sending service. There are several great, private file sending services on the market today, all with their own strengths and weaknesses.

We have a term we like to use when we meet CFOs who have just gotten their biggest AWS bill ever: bill shock. Bill shock is when finance suddenly rings the alarm that the bill is “too high” and gets everyone scrambling to explain what they’re spending money on. It often happens when the bill reaches a new milestone (the first million, ten million, or hundred million) or growth trajectory (it doubled in a quarter!?). The problem with bill shock is that it can be highly disruptive.

More organizations than ever run on Infrastructure-as-Code cloud environments. While migration brings unparalleled scale and flexibility advantages, there are also unique security and ops issues many don’t foresee. So what are the major IaC ops and security vulnerabilities? Configuration drift. Cloud config drift isn’t a niche concern. Both global blue-chips and local SMEs have harnessed Coded Infrastructure.

At Upsun, we are committed to making your deployment experience as fast and seamless as possible, so that you can continue pushing changes as much as you need, and keep your customers happy. As part of this commitment, we are releasing three new infrastructure improvements, which will greatly improve caching strategy and significantly reduce downtime during deployments.

Azure Functions is an on-demand serverless compute offering built on top of Azure App Service that enables you to deploy event-driven code without the need to provision and manage infrastructure. Because applications rely on Azure Functions to handle business-critical tasks such as processing orders or logging in users, it’s important to ensure that your functions respond quickly when they’re invoked.