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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

incidenthub

January 2025 Product Update - Easier Onboarding, Better User Experience, and Reliability Improvements

Jan 29, 2025 By Hrishikesh Barua In IncidentHub
For the last two months, we have focused on improving the onboarding experience for users so that they can get started with monitoring with minimal effort. We have also added several improvements in the backend to make the service more robust and reliable. Some of the usability improvements are driven by user feedback. Others incorporate what we would personally like to see in such a monitoring service. We have also improved the dashboard user experience.
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firehydrant

Enhancing Your Developer Experience: New SDKs for TypeScript, Go, and Terraform and Improved API Documentation

Jan 29, 2025 By Danielle Leong In FireHydrant
We built FireHydrant to be the kind of platform we’d want to use as developers, giving you the same tools and flexibility we rely on every day. With over 350 publicly accessible API endpoints, we’ve always believed in giving developers the power to customize and extend our platform to meet their exact needs.
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onpage

What's New: Supercharge workflows with Message Templates

Jan 29, 2025 By Ritika Bramhe In OnPage
We’re excited to introduce Message Templates, a powerful new feature designed to streamline communication and ensure consistency across teams. With pre-configured templates curated by Enterprise Administrators, OnPage phone app users can now send standardized messages with just a few taps—saving valuable time and reducing the risk of miscommunication in critical situations.
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This Month in Datadog: Datadog On-Call is now generally available

Jan 29, 2025 By Datadog In Datadog
Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features, announcements, resources, and events. To learn more about Datadog and start a free 14-day trial, visit Cloud Monitoring as a Service | Datadog. This month, we put the Spotlight on Datadog On-Call.
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xMatters

A Plan to Achieve IT Resilience

Jan 29, 2025 By xMatters In xMatters
Ensuring your organization can continue running critical services, even during unexpected challenges, requires a solid IT resilience plan. An IT resilience plan involves more than just traditional disaster recovery. It focuses on keeping vital applications, data, and business operations intact no matter what happens. In this guide, we’ll explore key components and best practices to help you establish a comprehensive plan for ongoing business continuity.
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squadcast

The Evolution of Enterprise Incident Management

Jan 28, 2025 By Vishal Padghan In Squadcast
In today's fast-paced digital era, ensuring seamless operations is more critical than ever for enterprises. Systems are more complex, customer expectations are at an all-time high, and the margin for error has dramatically narrowed. The way organizations respond to and manage incidents has undergone a remarkable transformation. From the reactive approaches of the past to the AI-driven, proactive strategies of today, enterprise incident management has evolved to meet the challenges of a rapidly changing technological landscape.
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grafana

How to migrate to Grafana IRM: find the right path for your organization

Jan 28, 2025 By Jake Swiss In Grafana
Hundreds of organizations have migrated from legacy incident response tools to Grafana IRM in recent years as they look to improve production reliability, reduce costs, and consolidate their tooling. Grafana IRM, our incident response and management product, has helped organizations such as LATAM Airlines simplify stressful incidents with observability-native workflows, but every organization has its reservations about the actual migration process.
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