Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Bridging the Gap: Overcoming Communication Challenges Between Helpdesk, SREs, IT Teams, and Database Administrators

One area where communication breakdowns commonly occur is between helpdesk / IT teams / SREs and database administrators (DBAs), especially when troubleshooting application problems associated with databases. Smooth communication between different teams is key to resolving application performance issues efficiently and speedily. However, it is usually inappropriate for helpdesk staff to have access to the database monitoring privileges and tools used by DB administrators.

Role-Based Access Control (RBAC): Security Benefits + RBAC Examples for Automated Access Management

Role-based access control (RBAC) is a way to secure IT systems and networks by limiting access to roles that can be assigned to individuals and groups of users. It makes sense for just about any IT team. After all, not everyone needs access to everything in a system, right? Different roles have different responsibilities, and those responsibilities require access to different things. RBAC makes sure that only the users who need access to certain services and resources have it.

RAN: The Unsung Heroes of the Telco World

Radio Access Network (RAN) – it’s not just an acronym, it’s the backbone of your mobile experience. Ever wondered how your smartphone seamlessly connects to the digital universe? You can thank RAN for that. The RAN plays a crucial role in the overall performance and coverage of a mobile network. As Telecom providers strive to meet the ever-growing demand for reliable and high-speed mobile services, the importance of an optimized RAN infrastructure cannot be overstated.

Azure Cost Monitoring: How To Optimize Azure Costs

Picture this. Half of organizations say their cloud bill is too high. And, only three out of ten organizations know exactly where their cloud spend is going. That’s according to the State of Cloud Cost Intelligence Report we released based on a survey of 1,000 engineering and finance professionals. Here’s the thing. This cloud cost management challenge isn’t limited to just a single cloud service provider.

Edge Data Centers Explained

Edge data centers are transforming the way we process and deliver data, catering to the skyrocketing demands of modern applications and services. The global edge computing market size was recently valued at USD 11.24 billion and is projected to expand at a compound annual growth rate (CAGR) of 37.9% from 2023 to 2030. By 2025, more than 75% of all enterprise-generated data will be created and processed outside of the traditional data center or cloud.

The Debrief: How we built a "game changing" AI assistant feature

Imagine an AI assistant that could automatically surface a whole host of useful incident response data points with just a prompt. Well, you won't need to imagine for much longer. That's exactly what we built in Assistant, one of our newest features powered by AI. In this episode, you'll hear from Charlie, the project lead for Assistant, to get a peek behind this game-changing product.

Serverless360 is now Turbo360!

Today, we are thrilled to announce our brand-new product, “Turbo360” —an ultimate Cloud Management Platform for Microsoft Azure. It’s not a completely new product; we are rebranding and repositioning our successful Serverless360 to Turbo360 to serve a bigger market and customer base. Serverless360 has evolved into a full-blown cloud management platform in the past seven years. We continuously added capabilities to the product, addressing various day-to-day cloud management and operation challenges.