Operations | Monitoring | ITSM | DevOps | Cloud

In the evening of May 5th, 2026, large parts of the German web briefly went dark. For a few hours, anyone trying to load a.de address through a major DNS resolver got errors instead of websites. Bahn.de, Amazon.de, and Spiegel.de were among the affected. Major brands like Telekom, DHL, and Sparkassen felt it too, along with hosting providers Hetzner, Strato, and Ionos.

We’ll be rolling out new Slack capabilities to eliminate more manual toil from your incident workflow: click once to promote any alert to an incident, get dedicated channels created automatically, page responders without leaving Slack, and manage all your settings in one place. This is part of our path to autonomous operations: reducing toil, protecting your capacity, and letting you stay in flow. If you’re only using PagerDuty for on-call scheduling, you’re missing the full picture.

Alert fatigue doesn’t announce itself. It builds quietly over weeks and months until one day a critical incident triggers and nobody responds with the urgency it deserves. By that point, the damage is already done. This guide walks through what alert fatigue actually is, how it happens, and what you can do about it.

When an incident occurs, an L2/3 engineer or SRE can spend 20–30 minutes investigating across alert consoles, combing through change records, and pinging teams on Slack or Microsoft Teams. When you multiply that time spent across thousands of incidents per year by the cost of an IT outage at $14,056 per minute, the cost is staggering. Enterprises can’t afford to waste time searching across disparate tools.