Moogsoft Anomaly Detection
Pinpoint the root cause to reduce downtime with Moogsoft anomaly detection.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Facebook, Instagram, and Whatsapp's Outage - Understanding MTTR
Yesterday the most used social media platforms in the world were inaccessible for 6 hours straight. Later, in a press release, Facebook revealed that the outage was due to configuration changes in their routers. There is no doubt that Facebook has an intense incident response plan, yet a small blind spot resulted in a significant business interruption. So how do we avoid this? The truth is, outages and performance issues are bound to happen in any network.
PagerDuty Integration Spotlight: HashiCorp Terraform
Manage your PagerDuty account objects with Terraform! Reap all the benefits of infrastructure as code and give your teams the flexibility they need to manage their services in real time. As infrastructure stacks grow increasingly more complex and involve an ever-growing number of services and systems, teams have looked to abstract configuration to its own layer of code. This concept of configuring infrastructure as code is gaining traction throughout the industry for a variety of reasons.
xMatters Communication Center Dashboard - xMatters Support
Join Chris Patch, xMatters’ Senior eLearning Specialist, as he teaches you how to use xMatters dashboards to quickly resolve incidents, view your on-call information, and find critical data quickly.
The Aftermath of the Facebook 6-Hour Outage
Less than 24 hours ago, the world came to a “social standstill” as Facebook, and its sister companies, WhatsApp and Instagram, became unavailable, leaving its 3.5 billion users in a flap. The outage, which lasted almost 6 hours, shut off access for users and businesses all over the world and caused ripple effects that we will likely continue to see in the immediate (and perhaps not-so-immediate) future.
PagerDuty's Engineering Management Handbook for Healthier Teams and Services
This July, we launched The State of Digital Operations, which sheds light on the volume of real-time work, its growth over time, and how that increasingly burdens technical teams.
Evaluating Splunk On-Call Alternatives
Splunk On-Call (Formerly VictorOps) is a popular incident response and on-call management platform that allows engineering and operations teams to collaborate with ease and resolve issues faster. As part of the Splunk Observability Suite, Splunk On-Call is combined with related products to achieve the goal of bringing monitoring, troubleshooting, and investigation, into a single, comprehensive view — simplifying the process from incident detection to resolution.
PagerDuty Integration Spotlight: LogDNA
LogDNA’s Cloud logging platform helps your DevOps teams find and fix production issues faster so your teams can get back to doing what they do best, building amazing products. Send incident alerts from LogDNA directly to PagerDuty. Check out the LogDNA integration with PagerDuty to get started.
How Service Catalog Increases Productivity
Productivity is defined by measuring the amount of output over a given time frame. However, this discounts the quality of output, which is crucial in moving toward a more complete definition of productivity. Relating to services, increases in productivity generally highlight the amount of feature releases over time. This leaves out the critical measurement of quality compared to quantity. This is where a Service Catalog can greatly enhance true productivity within an engineering organization.
Google's State of DevOps 2021 Report: What SREs Need to Know
The four key takeaways for SREs from Google’s State of DevOps 2021 report