Digital Transformation for Government in 2025
What digitalization of public services looks like, and how to achieve it.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on IT Service Management, Service Desk and related technologies.
How to Safeguard Healthcare Data in ITSM: Ivanti and Protecto
The healthcare sector, perhaps more than any other, needs to scrutinize the balance between data utility and data privacy. Healthcare organizations must manage large amounts of sensitive data while complying with stringent regulations such as the Health Insurance Portability and Accountability Act (HIPAA). For IT teams seeking to implement AI-augmented service management, that responsibility weighs heavily.
AI threat hype: why chasing ghosts leaves real vulnerabilities exposed
With AI at the center of media and industry focus, cybersecurity teams are increasingly putting pressure on themselves to prepare for AI-fueled cyber attacks. According to Ivanti’s 2025 State of Cybersecurity research, half of IT security professionals ranked “yet unknown weaknesses” as a high or critical threat – the same as or higher than compromised credentials, supply chain risks, DDoS attacks and other real-world threats.
Service Level Objectives -- Customer Brown Bag -- May 29th, 2025
This technical session on Service Level Objectives (SLOs) will cover the fundamentals of SLOs, SLIs, and SLAs, along with how to define, monitor, and optimize them for system reliability. Through hands-on demonstrations, you'll learn to set up SLOs in Sumo Logic, track performance using logs, metrics, and tracing, and configure proactive alerts for incident response. By the end, you’ll have the skills to implement and manage SLOs effectively, ensuring your services meet reliability goals while balancing performance and cost.
The Evolution of Patch Management with Eric Schultze | Security Insights, Ep. 51
Join us for a stroll down patch memory lane! Ivanti's Chris Goettl invites an old colleague to the show -- Eric Schultze, a former software development leader at Amazon, Microsoft, and Shavlik Technologies -- to look back on the early days of Patch Tuesday and how patch management has evolved over the decades since. Join the conversation online on LinkedIn (linkedin.com/company/Ivanti) Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
A Leader, Once Again - Thanks to You
The demonstration of sustained excellence is ultimately more impressive and important than any individual breakthrough, though the former often go less celebrated. This week, however, Nexthink is extremely proud to celebrate that we’ve once again been named a Leader in the Gartner Magic Quadrant for Digital Employee Experience (DEX) Tools. It’s a distinction we don’t take for granted—and one we’re honored to have maintained.
Top 5 ITFM Software to Help Track, Plan, And Control IT Expenses
IT Financial Management (ITFM) software connects the dots between IT operations and financial planning, so you can make decisions based on actual usage, value, and risk. Because managing IT costs without a clear view of what’s being used — and how — isn’t just inefficient, it leads to guesswork. In this article, we’ll explain ITFM and why it matters. We’ll also walk through five ITFM tools, taking a close look at their features, pricing, and user feedback.
Understanding Risk Appetite in Organizations
Understanding Risk Appetite in Organizations Risk appetite guides organizations in assessing their risk tolerance and aligning actions with risk management strategies. Frameworks like NIST CSF 2.0 aid in prioritizing risks and measuring outcomes. Organizations need to evaluate security investments against acceptable risk levels, factoring in costs of vulnerabilities. Exposure management offers a comprehensive view of risk, while internal and external influences shape risk decisions. The link between vulnerability scores and exploitability requires careful prioritization of security measures.
5 Essential Steps to Build a Custom Asset Tracking System That Works
An asset tracking system provides visibility into asset locations, conditions, and usage, reducing loss and ensuring timely maintenance. While generic solutions exist, building a custom asset tracking system offers unique advantages, aligning precisely with specific business demands. Leveraging tools like asset tracking software and asset management software, organizations can create a system that scales with growth, enhances security, and improves cost management.
Reasons to Use Chromebooks in School in 2025
Explore the pros, cons, and classroom impact of Chromebooks in 2025, plus tips for choosing the right device for students.