2025 Technology at Work Report: Reshaping Flexible Work
2025 Technology at Work Report: Reshaping Flexible Work.
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The latest News and Information on IT Service Management, Service Desk and related technologies.
June 2025 Updates to Alloy Mobile Apps
The latest Alloy mobile app updates are here, featuring push notifications in the Alloy Self-Service app and more to keep you productive on the go this summer!
AI Incident Correlation in 50 Seconds
Ivanti's AI Incident Correlation feature ties together help desk tickets as they come in from users, helping your analysts sort through the noise and focus their remediation efforts on the right underlying issues. Learn more at: ivanti.com/ai/itsm.
That Sinking Feeling? It's Bad Service Management #shorts #itsm
For more information please visit our site at www.invgate.com
Service Catalog: IT Services For Everyone
In this article, we’ll show you how different stakeholders interact with the Service Catalog in Alloy Navigator: employees, IT staff, and managers.
Attack Surface Visibility: Research Uncovers Critical Security Blind Spots
You can’t fix what you don’t know is broken. Proactive attack surface management begins with total attack surface visibility, but persistent cybersecurity data blind spots leave organizations vulnerable. Ivanti’s 2025 State of Cybersecurity Report finds that siloed and inaccessible data limits visibility into threats and impedes security efforts and response times.
A Guide to Apple Declarative Device Management for Enterprises
Apple declarative management introduces a shift from the traditional command-based model to a more autonomous and flexible framework. This approach aims to improve the efficiency and responsiveness of managing Apple devices. The components of Apple declarative management — declarations, assets, predicates and status channels — work together to create a more efficient, scalable and responsive MDM framework.
Revolutionizing User Experience with Agentic AI
Revolutionizing User Experience with Agentic AI Agentic AI integration creates prompt-driven interfaces that simplify access to information and ticketing for users. AI incident correlation reduces service downtime, boosting productivity. Ring deployment automates patch management for controlled updates, while lifecycle management of gateways enhances security. Autonomous endpoint management tackles time and data challenges, leading to more efficient operations. The focus is on leveraging technology to innovate and optimize resources.
InvGate Named IT Asset Management Company of The Year 2025
InvGate was recently named IT Asset Management Company of the Year 2025, a recognition that not only reflects our “stellar reputation and trust among customers and industry peers”, but also our commitment to developing solutions that truly simplify IT Asset Management.
How Often Should You Replace Hardware? Set up a Hardware Refresh Policy
In this video, we’re laying the foundation for an effective hardware refresh strategy by focusing on the policy itself. Without clear guidelines, you end up with confusion, overspending, and outdated technology in the hands of your team. We’ll walk through how to define a policy that reflects your organization’s goals, budget, and culture. We’ll also look at how to automate some of the work, like setting up notifications and tagging devices, so refresh cycles are smoother for everyone.