Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft extends rollback support for Office 365 updates to two months and discloses a vulnerability without zero-day exploits. SQL updates now require specific version and driver fixes. Ivanti releases three security updates addressing 11 CVEs, while a partnership with Tuck Care improves Linux patching. Misconceptions about Linux security are addressed, emphasizing the need for regular updates to mitigate risks from notable CVEs across distributions.

Certificate pinning helps your organization avoid connectivity disruptions for users on mobile devices, allowing you to bridge the gap between an expiring certificate and a new one to come.

Mobile Security Isn’t a Nice-to-Have — It’s an Absolute Must According to the Verizon’s 2024 Verizon Mobile Security Index Report, nearly 90% of organizations recognize the urgent need to take mobile security seriously. Are you one of them? From mobile phishing to smishing, vishing, quishing and zero-day threats, the mobile attack surface is bigger and more dangerous than ever. Cybercriminals are relentlessly targeting mobile devices as a gateway to your organization, making mobile security especially critical.

IT changes can be challenging. Hidden risks, costly mistakes. In Alloy Navigator, you’ve got an AI-driven risk analyst that tears through past tickets and mines your knowledge base, delivering risk analysis and tailored recommendations for every change — in seconds. Now everyone on your team has a personal Mentat, a strategic sidekick that turns data into sharp insight. In this short video, we used gpt-4.1-mini for completions and text-embedding-3-large for generating embeddings from OpenAI.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community. In this presentation, Pierre-André Noël will show that, if you squint hard enough, autoregressive language models are a special case of diffusion models. We make this idea more concrete by introducing hyperschedules, allowing different token positions to get different noise levels.

In this inspiring video, three of our dedicated Product and Engineering team members open up about what it’s like to bring new ideas from concept to reality. Discover how collaboration fuels creativity, why working side by side with passionate colleagues makes all the difference, and how we put our customers at the heart of everything we do.

Ring deployment is a strategy for rolling out updates while balancing the urgency of addressing vulnerabilities and maintaining operational stability. The Preferred Server feature helps manage updates in specific network segments. Peer-to-peer technology aids large-scale environments, but network bottlenecks need attention. Integrating sentiment surveys gathers feedback on update impacts, and proactive feedback mechanisms are essential for assessing update effectiveness.

Certificate pinning helps your organization avoid connectivity disruptions for users on mobile devices, allowing you to bridge the gap between an expiring certificate and a new one to come.

Struggling to manage work tasks, meetings, and personal events across multiple calendars and apps? Sync Alloy Navigator with your corporate Outlook and add your personal Google or Apple calendars to organize both work and life. With Alloy Navigator, you can easily track tickets, IT assets, meetings, appointments—all in one place. Stay organized Avoid conflicts and double-bookings Plan better Keep your schedule under control.