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The latest News and Information on IT Service Management, Service Desk and related technologies.

Windows 11, Ivanti Neurons & iOS: Latest Device Management Updates Explained

Explore the latest updates in Windows, Ivanti Neurons, and mobile management. The Windows roadmap emphasizes the need for a server number URL for Windows 11. Ivanti Neurons improves device management by alerting admins about BitLocker key status. iOS updates enhance data plan preservation and network security, while ethernet authentication for iPads boosts management.

Sync Your Calendars in Seconds #helpdesk #outlook

My Calendar in Alloy Navigator displays ticket deadlines, approvals, warranty expirations, and your time off—all in one place. With live Outlook sync, your meetings appear alongside everything else, helping you avoid double-booking and plan your day. You can even add your personal Apple or Google calendar for the complete picture! Perfect for IT teams balancing work and life with ease Live sync with Outlook calendar was introduced in the Spring 2025 release of Alloy Navigator, for both Enterprise and Express editions, along with other great features.#AlloyNavigator.

Enhancements in Ivanti Patch Management: User Experience and Security Updates

Enhancements in Ivanti Patch Management: User Experience and Security Updates Adopt a proactive security strategy by leveraging the latest advancements in Ivanti’s exposure management solutions. Enhance your organization’s remediation orchestration efficiency via auto-ticketing integrations with Ivanti Neurons for ITSM and Microsoft Azure DevOps in both RBVM and ASPM, and access CVSS v4 scoring to aid in remediation prioritization.

Analytics Plus webinar: Unify IT data with powerful integrations and import capabilities

IT landscapes are vast, widespread, and increasingly complex–demanding tools that don't simply keep up, but lead the way. Enter Analytics Plus 6.0, a powerful upgrade designed to bring advanced AI, GenAI, and ML capabilities into everyday ITOps. In this session, discover the extensive list of growing integrations, and build a centralized repository of every operational KPI. Learn advanced import capabilities that improve data accuracy and ensure real-time insights.

Mastering Ring Deployment for Effective Update Management

Ring deployment is essential for managing updates, focusing on urgent vulnerability fixes while ensuring operational stability. Cost management is vital, balancing quick remediation with outage risks. The Preferred Server feature aids in update management within network segments. Peer-to-peer technology helps in large environments, but network bottlenecks need attention. Integrating sentiment surveys captures user feedback, allowing for swift resolution of post-deployment issues.

Exciting Q3 Enhancements for iOS, Android, and Windows

Exciting Q3 Enhancements for iOS, Android, and Windows To view the schedule for upcoming meetings, Click here. Q3 introduces major enhancements across platforms, emphasizing security and admin experience. Key updates feature improved workflows, phishing protection, and better error handling. The Apple ecosystem benefits from advancements in app management and conditional access, while the iOS and Mac roadmap highlights new capabilities. Windows updates focus on EIM configuration and BitLocker key management notifications, ensuring seamless upgrades and a secure environment for users.

Microsoft Office 365 Update and Linux Security Enhancements

Microsoft extends rollback support for Office 365 updates to two months and discloses a vulnerability without zero-day exploits. SQL updates now require specific version and driver fixes. Ivanti releases three security updates addressing 11 CVEs, while a partnership with Tuck Care improves Linux patching. Misconceptions about Linux security are addressed, emphasizing the need for regular updates to mitigate risks from notable CVEs across distributions.